Jackson Yuen | Page 23

I had very bad experience at the service center! I own 2 cars and they are both Subaru. I have been using Subaru over 4years. However, I went to the start Subaru service yesterday and dropped my car I own 2 cars and they are both Subaru. I have been using Subaru over 4years. However, I went to the start Subaru service yesterday and dropped my car for oil change and recall service. Today when I went to the bodyshop to pick up the car. I found the $122.87 for service payment. I only authorized the oil change and the recall part. I never asked for changing cabin filter. By the time, I did not have time to argued for extra $ 66.04 so I paid and left the bodyshop. the service advisor name was Wes D. I felt very upset and disappointed about the service. I may think about do not purchase any Subaru with this retail anymore because the service is not Satisfactory anymore. More

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Big thanks to Jackson for being very helpful and doing his best to try to get the deal done. Unfortunately our deal did not go thru (not his fault) because the vehicle I wanted had damage prior to deliver his best to try to get the deal done. Unfortunately our deal did not go thru (not his fault) because the vehicle I wanted had damage prior to delivery and dealer did not have any other current stock to my liking. Jackson makes sure to make you happy and strives for the best. Come to Star Subaru and make sure to ask for Jackson, he is a pleasure to deal with. No pressure attitude. No hard feelings if the deal does not happen. More

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