Jacob Childress

They made everything so easy and fast when it came to purchasing our new vehicle. It was so nice to be able to drive my new vehicle home the same day. purchasing our new vehicle. It was so nice to be able to drive my new vehicle home the same day. More

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I saw a car & set up time to test drive online. Was sad car sold within 24hrs. Ivan Khamro was excellent finding me the perfect car, better than I originally wanted! Also big thanks to Cody Colson Was sad car sold within 24hrs. Ivan Khamro was excellent finding me the perfect car, better than I originally wanted! Also big thanks to Cody Colson for being super efficacious getting me financed & w/better rate than I expected as well! All in all I’ve had an excellent experience, thank you to all at My Certified Used Cars on Airline Road, Muskegon!! More

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Had some issues with my truck in the beginning, but they fixed it very nice people would recommend buying a vehicle from them fixed it very nice people would recommend buying a vehicle from them More

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Easy to deal with, great attitude right from the start. Would buy another car from them. Would buy another car from them. More

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The entire staff at My Certified was amazing! Noah was so helpful and attentive while helping me through the car buying process! After recently totalling my car, car shopping was not something I Noah was so helpful and attentive while helping me through the car buying process! After recently totalling my car, car shopping was not something I was looking forward to. Noah made me feel so much better about my situation and helped me pick a car that was practical for my hour commute to work, and also something I would love! Cody helped me finance the car with a great bank, and made sure I was comfortable with my monthly payment. Cody went above and beyond to make sure I was taken care of! The manager, Jake, even came out to make sure I was happy with my purchase. Jake was so kind and answered all of my questions so I wouldn't leave feeling unsure about anything. I am so thankful for all them for helping turn my bad situation into such a wonderful experience. If I ever find myself car shopping again in the future I will definitely be coming back! More

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Cody and staff were very professional and nice and made my buying experience positive. There was a no pressure environment which I appreciated. my buying experience positive. There was a no pressure environment which I appreciated. More

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As if buying an SUV off the lot, couldn't be any easier! ! Noah & Cody provided the up most professional assistance, making forth an easy transition, to me obtaining my dream vehicle.! They were attentive, a ! Noah & Cody provided the up most professional assistance, making forth an easy transition, to me obtaining my dream vehicle.! They were attentive, and knowledgeable, about every detail questioned.! Appreciation award goes to these two, most definitely.!! #Blessed More

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Cody was very quick and efficient. He found us an incredible deal! Absolute 10/10!! He found us an incredible deal! Absolute 10/10!! More

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They made an appointment time with me. I drove over 1.5 hours to get there and as I pulled in the parking lot and turned off my GPS- I received a text saying they sold the vehicle earlier I drove over 1.5 hours to get there and as I pulled in the parking lot and turned off my GPS- I received a text saying they sold the vehicle earlier in the morning. I was extremely upset because it was a 3 hour round trip with my newborn plus bringing a family member along to drive my vehicle back after purchase. The salesman (cody) acted like it was no big deal and pretty much blew me off. The manager gave me $30 worth of gas for my inconvenience but never even walked out to address the situation- I had to ask Cody to have him call me or vice versa. This dealership is extremely unprofessional. They market for online sales but have zero respect or policies in place for people who find them online and drive a far distance to utilize them. BUYER BEWARE. More

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Very helpful and easy to work with! Very satisfied with the service and the truck I purchased. I will definitely come back next time I am looking to purchase a vehicle! Very satisfied with the service and the truck I purchased. I will definitely come back next time I am looking to purchase a vehicle! More

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