Jacob Fleck
Jacob Fleck at Fowler Volkswagen of Norman

Jacob Fleck | Page 2

Service Advisor

Fowler Volkswagen of Norman

617 N. Interstate Dr.
Norman, OK 73069

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rated
23 Reviews

Dealership Experience

9 yrs

Industry Experience

17 yrs, 6 mos

not yet
rated

23 Reviews

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23 Reviews of Jacob Fleck

September 11, 2018

Dealership Rating

Professional services and helpful advice I sent my car to the dealership for check up and wheel alignment. Very quick check in and there was no waiting time. The advice and services were prof More

by Mice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kent

Sep 28, 2018

Fowler Volkswagen of Norman responded

Thanks for letting us know how we did! We appreciate your feedback and truly value you as a customer. Thanks again for your kind words!

May 13, 2018

Dealership Rating
Employee Rating

Very friendly and helpful Service Dept. Highly recommended and helpful service dept. Highly recommended and helpful service dept. Highly recommended and helpful service dept. Highly recommen More

by RramaLlama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Waters , taylor cypert

Jun 11, 2018

Fowler Volkswagen of Norman responded

Thanks for the kind words! We appreciate your feedback and are proud to have earned your recommendation. Thanks again!

April 11, 2018

Dealership Rating
Employee Rating

Service Jacob was a pleasure to work with. He made sure our Tiguan was taken care of so we wouldn’t have to worry about a thing! Thank you! More

by Tiguan Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2018

Fowler Volkswagen of Norman responded

Thanks for the kind review! We appreciate you for taking the time to let us know about your experience. Thanks again!

March 20, 2018

Dealership Rating
Employee Rating

Awsome Dealership Awesome experience and I will be back & recommend you all thank you! Servicing my car at Fowler Volkswagen was a great experience! Thank you Kerlyn More

by Magina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Waters , taylor cypert

Apr 09, 2018

Fowler Volkswagen of Norman responded

Thank you for your review! We appreciate you for taking the time to let us know about your experience. Thanks again!

March 20, 2018

Dealership Rating
Employee Rating

Excellent Service Fowler Volkswagen staff are knowledgeable, honest, and flexible to meet your automotive needs. I have only had positive experiences working with the d More

by BSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Hill

Apr 09, 2018

Fowler Volkswagen of Norman responded

Thanks so much for the kind words! We love hearing from our customers and we truly appreciate your feedback. Thanks again!

February 19, 2018

Dealership Rating

incompetent service department Nightmare in service. The Service Manager outsourced our work to some body shop before he knew anything about the damage. I asked him if this was wi More

by Screen Name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 09, 2018

Fowler Volkswagen of Norman responded

We have looked into this issue and a manager has reached out. We always aim to provide the best service possible and apologize for any frustration or inconvenience. It is often difficult to diagnose an issue without seeing the car and we have also spoken with the body shop about this issue. Thank you for your feedback, Amy H. Social Media Manager

January 25, 2018

Dealership Rating
Employee Rating

Was not pleased when I looked and they had not removed the p Not pleased with them leaving the dog food packed around the battery and air cleaner they notified me about saying the filters needed changing. I didn More

by bull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 31, 2018

Fowler Volkswagen of Norman responded

Thank you for your review. I have sent this on to our management team and will have them look into this issue. We truly appreciate customer feedback and take your comments seriously. Thank you, Amy H.

December 28, 2017

Dealership Rating
Employee Rating

Awesome! Prompt service, frequent updates, great communication. Couldn’t have been a better experience. Dave Williams the manager in charge also checked on m More

by Wlhoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Williams

Jan 31, 2018

Fowler Volkswagen of Norman responded

Thanks for the feedback! We're happy to hear that you had a great experience with us. Thanks again!

December 06, 2017

Dealership Rating

Fantastic Service advisor Jacob is professional, polite and out going. He went above and beyond to get me a great deal on a oil change for my car. I would recommend him to anyo More

by Jake.199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Fleck

Jan 31, 2018

Fowler Volkswagen of Norman responded

Thanks for the kind words! We'll be sure to let Jacob know that he's doing a great job. Thanks again!

December 05, 2017

Dealership Rating

Service Experience at Fowler VW Norman Very Happy with the service! Very knowledgeable Service advisor Jacob! Thanks again! The place is clean, kids friendly. The service did not take long More

by limmink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Fleck

Jan 31, 2018

Fowler Volkswagen of Norman responded

Thanks for the kind words. We truly appreciate your feedback. Thanks again!

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