
20-year Mechanic that moved to finance and Sales Managment. I love numbers and meeting new people. Open and Honest in all of my dealings. I look forward to helping you out.
Read more54 Reviews
Write a ReviewDealership Experience
10 mos
Industry Experience
23 yrs, 2 mos
Specialties & Trainings
Kawasaki Factory Trained, Suzuki Factory Trained, Yamaha Factory Trained, Honda Factory Trained, Harley Davidson Factory Trained, Machinist, Welder, Fabricator
54 Reviews of Jacob Fratt
May 27, 2025
I felt very supported and not rushed despite some bumps in trying to get my docs in a row. The team was very welcoming and understanding. Josh and his team made this experience for me and my fiance very pl in trying to get my docs in a row. The team was very welcoming and understanding. Josh and his team made this experience for me and my fiance very pleasant. Happy to join the Volvo family! More

Other Employees Tagged: Josh Berk
April 26, 2025
This was such a pleasant experience every step of the way. I feel so grateful for the team that helped me! way. I feel so grateful for the team that helped me! More

Other Employees Tagged: Jude Greene, Josh Berk , Nick Pitts
April 01, 2025
Josh Berk did an excellent job of showing us all the features of the Volvo and getting us in the right car. He was personable, knowledgeable and customer oriented. We drove 2 hours to this dealership a features of the Volvo and getting us in the right car. He was personable, knowledgeable and customer oriented. We drove 2 hours to this dealership and they did everything possible for us to make the deal to get the car we wanted. Jake Fratt the Sales Manager and Jude Greene were also excellent and very customer focused which made it one of our best car buying experiences. Love this car and it drives like a dream! More

Other Employees Tagged: Riley Angels, Jude Greene, Josh Berk
March 30, 2025
Aaron was our salesman. He did such a wonderful job. Got us into a beautiful Jeep very pleased with our purchase very excited again Aaron did such an amazing job wonderful s He did such a wonderful job. Got us into a beautiful Jeep very pleased with our purchase very excited again Aaron did such an amazing job wonderful salesman even though I never got my pizza.🍕 More

March 24, 2025
Incredibly knowledgeable about the cars and their features. Helpful without being pushy. Lived up to their promises. It was a pleasant buying experience. features. Helpful without being pushy. Lived up to their promises. It was a pleasant buying experience. More
Other Employees Tagged: Joe Hernandez, Riley Angels, Dustin Snider, Josh Berk, Shawn Church
March 10, 2025
I chose the EV30 from Volvo Arrowhead. All the staff is friendly & very knowledgeable. The leasing process could not have been more smooth! All the staff is friendly & very knowledgeable. The leasing process could not have been more smooth! More

Other Employees Tagged: Joe Hernandez, Dustin Snider, Josh Berk, Shawn Church
March 08, 2025
Just leased a vehicle at Volvo Arrowhead and have nothing but appreciation for this entire group. Every person I interacted with was wonderful. They went above and beyond to ensure I felt comfortable and kno but appreciation for this entire group. Every person I interacted with was wonderful. They went above and beyond to ensure I felt comfortable and knowledgeable with my purchase. I would recommend anyone at this dealership. They work like a family and will do everything to make sure your process goes as smoothly as possible. More
Other Employees Tagged: Aaron Krueger-lyons, Jayden Garcia, Riley Angels, Antonio Garcia, Jude Greene, Josh Berk , Sarah Birmingham
March 08, 2025
Great experience overall. Very helpful and knowledgeable about the car and options. Staff overall went above and beyond to help with a side-issue which was greatly appreciat Very helpful and knowledgeable about the car and options. Staff overall went above and beyond to help with a side-issue which was greatly appreciated. More

Other Employees Tagged: Josh Berk
March 01, 2025
The whole experience from start to finish was great. Sarah had reached out after I had come to look at a CX90 about 10 months prior, was too small, and politely inquired on if we still had a car need. I Sarah had reached out after I had come to look at a CX90 about 10 months prior, was too small, and politely inquired on if we still had a car need. I gave her some info on what we would be looking for and price range. Sarah did a wonderful job sending videos of vehicle that were a good variety to begin with and able to narrow down based on my input. Great communication and service. At the dealer Jake, Sarah, and the whole staff were wonderful with helping entertain my 1.5 year old as she got tired and we had to focus on paperwork. Nothing seedy, hidden, or fast talking. Very open and straight forward with showing all the info on the car and range of the current car value with KBB and Carfax Reports. Very grateful for the experience and would recommend to anyone trying to find a car. More

Other Employees Tagged: Sarah Birmingham (Sales), Travis Woodard (Finance)