Jacob Fratt

I had been searching all over the country for a car for almost two months. I was in communication with multiple dealerships and Volvo Cars Arrowhead was by far the most helpful, attentive, and genuine peop almost two months. I was in communication with multiple dealerships and Volvo Cars Arrowhead was by far the most helpful, attentive, and genuine people I had the pleasure of working with. Their team went above and beyond for me and made sure that the process was as streamlined as possible. I had the privilege of working with one of their salesman, Josh, and their sales manager, Jake. These two made me feel incredibly taken care of, and I would consider myself lucky to able to work with them again in the future. More

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Great experience with the entire staff. Great service, very pleasant car buying experience. I would recommend to anyone looking to buy a car. Great service, very pleasant car buying experience. I would recommend to anyone looking to buy a car. More

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Excellent friendly service. Everyone who helped us was informative and up front about everything. Excellent experience with them. Everyone who helped us was informative and up front about everything. Excellent experience with them. More

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Josh did a great job in showing the vehicle and making the entire process low key and informal. He went above expectations in working to understand a brand of vehicle that is not the norm for the dealers the entire process low key and informal. He went above expectations in working to understand a brand of vehicle that is not the norm for the dealership. He also edified dealership management which is a key for me as a customer. More

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Jacob provided excellent support with my car at Volvo. He was responsive, knowledgeable, and quickly helped resolve an issue I encountered. I really appreciated his professionalism and willingness to go t He was responsive, knowledgeable, and quickly helped resolve an issue I encountered. I really appreciated his professionalism and willingness to go the extra mile. More

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Josh was awesome, made the process a breeze. 10/10 would recommend him and the auto shop . 10/10 would recommend him and the auto shop . More

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Jake went above and beyond to assist me in resolving the issues with my Volvo. He is direct and straightforward. He is definitely an advocate for the customer and is willing to work with the situation at ha issues with my Volvo. He is direct and straightforward. He is definitely an advocate for the customer and is willing to work with the situation at hand. I would definitely recommend him if you need assistance in resolving a matter that is in his department. I will definitely refer people to Jake. More

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Josh was an amazing sales guy. Very knowledgeable in not only volvo products but any vehicle on the lot. He is very attentive and listens to what the customer's needs and wants ar Very knowledgeable in not only volvo products but any vehicle on the lot. He is very attentive and listens to what the customer's needs and wants are. He will get you into what fits your needs. Very easy going does not apply pressure to buy or make a decision immediately. Highly recommend work with Josh for all your car needs. More

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I felt very supported and not rushed despite some bumps in trying to get my docs in a row. The team was very welcoming and understanding. Josh and his team made this experience for me and my fiance very pl in trying to get my docs in a row. The team was very welcoming and understanding. Josh and his team made this experience for me and my fiance very pleasant. Happy to join the Volvo family! More

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This was such a pleasant experience every step of the way. I feel so grateful for the team that helped me! way. I feel so grateful for the team that helped me! More

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