Jacob Hershman | Page 11

Westside Lexus makes it soooo easy! White glove service is extended here, from buying car years ago from Jeff Margolis, to servicing and being met immediately upon driving in,to the cour White glove service is extended here, from buying car years ago from Jeff Margolis, to servicing and being met immediately upon driving in,to the courteous & friendly service of Jacob Hershman, to the team that performs on the car, it makes for a pleasant experience. Always am told & explained what will be done, how much will cost- no surprises. More

Helpful 0

Report | Print

Outstanding as always! I have always been impressed with the great service that the service advisers have given me! I was very sad to learn that Dave Palmer was no longer wi I have always been impressed with the great service that the service advisers have given me! I was very sad to learn that Dave Palmer was no longer with the company, he was vey honest about the repairs that was needed now and the ones that could wait- I miss him! I look forward to working with Jacob Hershman, he has been great to work with! More

Helpful 0

Report | Print

Curteous, friendly. I brought for service and left dealership with 100% satisfaction. Jacob Hershman explained me exact cause for needed repair. Jacob is a professional p I brought for service and left dealership with 100% satisfaction. Jacob Hershman explained me exact cause for needed repair. Jacob is a professional person. Next time definitely I will look for him. More

Helpful 0

Report | Print

Awesome Everyone has been so helpful and courtesy each time that I am at Westside Lexus. I have had a total of 4 Lexus vehicles and two of them have been ser Everyone has been so helpful and courtesy each time that I am at Westside Lexus. I have had a total of 4 Lexus vehicles and two of them have been serviced at Westside Lexus. One vehicle was purchased at Westside. Great Service. !!!! More

Helpful 0

Report | Print

Latest Service on IS 350C Jacob Hershman is an excellent service representative ensuring all work is fully described and completed. I highly recommend Westside Lexus and partic Jacob Hershman is an excellent service representative ensuring all work is fully described and completed. I highly recommend Westside Lexus and particular, Jacob for service. I would not take my Lexus anywhere else. More

Helpful 0

Report | Print

A Good Guy Jacob was wonderful in detailing the process for my car to be fixed. Also, he let me know of other issues that they found while inspecting my car. Jacob was wonderful in detailing the process for my car to be fixed. Also, he let me know of other issues that they found while inspecting my car. I appreciated this kindness, dedication, and professionalism during my several visits. More

Helpful 0

Report | Print

Wonderful over all service! Excellent service, great quality, friendly and caring customer service. I was from out of town and the loaner Lexus 2016 RX350 helped me get around th Excellent service, great quality, friendly and caring customer service. I was from out of town and the loaner Lexus 2016 RX350 helped me get around the great town of Houston. I drive a GX470 SUV and I know just what I want for my my next car. More

Helpful 0

Report | Print

Excellent service Jacob was great to work with and got me in and out of the service department quickly. He even called Safelite for me which saved me a huge step. Jacob was great to work with and got me in and out of the service department quickly. He even called Safelite for me which saved me a huge step. More

Helpful 0

Report | Print

A good experience! Servicing personnel were professional and they treated us courteously. A loaner vehicle was made available to us as requested and our vehicle was ret Servicing personnel were professional and they treated us courteously. A loaner vehicle was made available to us as requested and our vehicle was returned clean and road ready on time. We could not have asked for more. More

Helpful 0

Report | Print

Jacob I had only planned to wait for my vehicle until Jacob informed me that the service would take about five hours. No problem as he had a loaner vehicle I had only planned to wait for my vehicle until Jacob informed me that the service would take about five hours. No problem as he had a loaner vehicle waiting for me. I was very pleased with the service visit for the 90,000 service. More

Helpful 0

Report | Print