36 Reviews
Write a ReviewDealership Experience
8 mos
Industry Experience
8 mos
Languages Spoken
English
Spanish
36 Reviews of Jacob Holt
April 05, 2024
Very good customer service Took my car right in for service as soon as I arrived service as soon as I arrived More
Other Employees Tagged: Jim Sweeney
March 29, 2024
Friendly, seamless and timely. I’m glad that my vehicle is under the care of knowledgeable and understanding people I’m glad that my vehicle is under the care of knowledgeable and understanding people More
Other Employees Tagged: Jim Sweeney
March 23, 2024
Bill is an amazingly great salesman and I'm so lucky to have had him. The only downside was that I needed to have my new CX-5 Carbon Turbo brought back to the shop the very same night I got it because of a have had him. The only downside was that I needed to have my new CX-5 Carbon Turbo brought back to the shop the very same night I got it because of a malfunctioning emergency brake light which they did fix and gave me a loaner for a couple days. Overall all it has been a great experience so far. Thanks Bill! More
Other Employees Tagged: Albert Rodriguez, Stephanie Cassella, Jim Sweeney, Bill Varrone
March 20, 2024
Absolutely shameful! Took my car to DePaula Mazda in Albany to have my heating system looked at. I smelled a burning odor when I turned on the heat and defroster in the c Took my car to DePaula Mazda in Albany to have my heating system looked at. I smelled a burning odor when I turned on the heat and defroster in the car. If you watch the video, you'll see that with minimal effort or time, they charged me $194 for this service! Thanks for putting a thermometer in the vents for a few seconds and justifying this bill! Really? Again, shameful! More
Other Employees Tagged: Jim Sweeney
March 15, 2024
Service was nicely done, people were kind and courteous, work done on schedule as promised. work done on schedule as promised. More
Other Employees Tagged: Jim Sweeney
January 24, 2024
Great customer service the minute I walked into the door, pulled my car in, mechanic sent me a video of the work being done, which I appreciate was out the door within an hour pulled my car in, mechanic sent me a video of the work being done, which I appreciate was out the door within an hour More
Other Employees Tagged: Jim Sweeney
December 30, 2023
Great service, car was ready when promised. Easy and smooth experience overall. Would recommend using this dealership for Mazda service. Easy and smooth experience overall. Would recommend using this dealership for Mazda service. More
Other Employees Tagged: Jacob Holt
December 29, 2023
Great service! Thanks I had a great experience dropping off my Mazda and then coming back at a later time to receive it. The staff was friendly and made it a pleasu Thanks I had a great experience dropping off my Mazda and then coming back at a later time to receive it. The staff was friendly and made it a pleasurable time. More
Other Employees Tagged: Jacob Holt
December 20, 2023
I has a great service. He communicated the status of my vehicle well. And went out of his way to explain everything. He communicated the status of my vehicle well. And went out of his way to explain everything. More
Other Employees Tagged: Jim Sweeney