Jacob Holt
Jacob Holt at DePaula Mazda

Jacob Holt | Page 2

Service Advisor

DePaula Mazda

1586 Central Ave
Albany, NY 12205

4.8
36 Reviews
4.8

36 Reviews

Write a Review

Dealership Experience

8 mos

Industry Experience

8 mos

Languages Spoken

English English

Spanish Spanish

36 Reviews of Jacob Holt

April 05, 2024

Dealership Rating
Employee Rating

Very good customer service Took my car right in for service as soon as I arrived More

by mrudisill41
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim Sweeney

March 29, 2024

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Friendly, seamless and timely. I’m glad that my vehicle is under the care of knowledgeable and understanding people More

by gillian
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Sweeney

March 28, 2024

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Love the building, and the waiting area, the employees, the service the video was a fun touch More

by beth.r.elwell
Service Price Transparency
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Recommend Dealer
Yes

March 23, 2024

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Bill is an amazingly great salesman and I'm so lucky to have had him. The only downside was that I needed to have my new CX-5 Carbon Turbo brought back to the shop the very same night I got it because of a More

by jesse1010wins
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

March 20, 2024

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Absolutely shameful! Took my car to DePaula Mazda in Albany to have my heating system looked at. I smelled a burning odor when I turned on the heat and defroster in the c More

by jgrygiel
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jim Sweeney

March 15, 2024

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Service was nicely done, people were kind and courteous, work done on schedule as promised. More

by PSPARANO36
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jim Sweeney

January 24, 2024

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Employee Rating

Great customer service the minute I walked into the door, pulled my car in, mechanic sent me a video of the work being done, which I appreciate was out the door within an hour More

by Kimzie
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jim Sweeney

December 30, 2023

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Employee Rating

Great service, car was ready when promised. Easy and smooth experience overall. Would recommend using this dealership for Mazda service. More

by tristan.turk
Recommend Dealer
Yes

Other Employees Tagged: Jacob Holt

December 29, 2023

Dealership Rating
Employee Rating

Great service! Thanks I had a great experience dropping off my Mazda and then coming back at a later time to receive it. The staff was friendly and made it a pleasu More

by MHACKSS
Recommend Dealer
Yes

Other Employees Tagged: Jacob Holt

December 20, 2023

Dealership Rating
Employee Rating

I has a great service. He communicated the status of my vehicle well. And went out of his way to explain everything. More

by gedielem
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jim Sweeney

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