Jacob Payne

I love my new 2024 Mazda CX-5 Turbo Edition! I had a 2022 Mazda CX-5 Turbo Edition that was totaled in December, when it was hit by a semi. My 2022 Mazda CX-5 did its job, protected me, kept me I had a 2022 Mazda CX-5 Turbo Edition that was totaled in December, when it was hit by a semi. My 2022 Mazda CX-5 did its job, protected me, kept me safe, and took the brunt of the impact. While waiting for the insurance claim to be settled, I reached back out to Mazda of Kent, and had the pleasure of getting in contact with Renee, who answered the phone when I called in, and I explained my situation. I knew that I wanted another Mazda CX-5, exactly like I had before, because of all of its wonderful technology, but even more importantly- because of its top-notch safety features. It was awhile before the insurance claim was settled, but Renee reached out regularly, letting me know that she’d be ready to help me find another vehicle, once everything was settled. When my claim was finally settled, I stopped into the dealership just to browse, and the first person who greeted me when I arrived, was Renee. She immediately got to work, and located the exact vehicle that I was interested in, just recently delivered to their lot. She showed me the vehicle, and let me take a look at its features, and test it out. I knew it was what I wanted, and Renee helped me get the ball rolling, to purchase it. She was friendly, helpful, kind, and knowledgeable- she knows her stuff! I left there that night with a purchase order, and I was able to get my financing done through my credit union the very next morning. Renee even offered to deliver the car to my work or home, but I chose to come in on Saturday, after work, and Renee made the process easy and seamless. If you are in the market for a top-notch vehicle with awesome technology features and excellent safety features, I highly recommend Mazda of Kent, the Mazda CX-5, and Renee. I bought my last two vehicles from Mazda of Kent, and had excellent service both times. Jake will also take excellent care of you- he helped me when I bought my 2022 Mazda CX-5, and he was extremely knowledgeable, friendly, and helpful, as well. Thank you, to Renee, Jake, and thank you, Mazda of Kent! I love my new Mazda! 🙂 More

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Great experience buying my daughter her first car. Jeremy and Jacob went above and beyond. Pleasure to do business with! I would highly recommend this dealership. Jeremy and Jacob went above and beyond. Pleasure to do business with! I would highly recommend this dealership. More

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Mazda of Kent is amazing! they are so friendly and so helpful. I came in for an oil change and they even gave me a car wash! I highly recommend Mazda of Kent they are so friendly and so helpful. I came in for an oil change and they even gave me a car wash! I highly recommend Mazda of Kent More

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I was really dreading buying a car due to bad experiences with shady dealers in the past. My experience at Mazda of Kent has changed my mind. Jacob was very helpful and kind, and not at all condescending. Th with shady dealers in the past. My experience at Mazda of Kent has changed my mind. Jacob was very helpful and kind, and not at all condescending. The finance department also didn't try to push unwanted products and services. So far I'm loving the CX-5, and I plan on recommending this dealership to others. More

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We purchased a new CX-50 last week from Mazda of Kent. Extremely friendly and professional staff. This is the second new vehicle we have purchased from this dealership in the last few years and highly rec Extremely friendly and professional staff. This is the second new vehicle we have purchased from this dealership in the last few years and highly recommend them. Their service department is just as friendly and professional; we also highly recommend. Thank you Jacob (sales) and Amanda (financing). More

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I had a great second experience with Mazda of Kent. Very knowledgeable and friendly staff Very knowledgeable and friendly staff More

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Jacob Payne was welcoming and very knowledgeable about all the Mazda vehicles. I wasn’t sure which vehicle I wanted so he took his time and showed me the difference between the various SUV’s. I decided all the Mazda vehicles. I wasn’t sure which vehicle I wanted so he took his time and showed me the difference between the various SUV’s. I decided on a CX5 and the leasing process went smoothly. Beautiful dealership, worth a visit! More

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Steven was very thorough with the whole leasing process for me and trade in process. A very pleasant visit and had no trouble answering all of my questions as he is a seasoned salesman and knows all things for me and trade in process. A very pleasant visit and had no trouble answering all of my questions as he is a seasoned salesman and knows all things about the business. I highly recommend. Love my new 2023 cx-5👌 ☺️ More

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