Jacob Weston | Page 3

Jacob had excellent customer service! I was nervous since it was my first time purchasing a vehicle, and he was patient with my many questions. His communication skills were great, and he I was nervous since it was my first time purchasing a vehicle, and he was patient with my many questions. His communication skills were great, and he gave great detail about the vehicle’s benefits. There was no pressure to buy, and he worked with me on getting what I wanted in a new vehicle. He even called to make sure I was happy the day after my purchase. Highly recommended! More

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Jacob was awesome! He helped me get a great deal on a new car considering my situation. I really appreciate working with him he’s a very honest man. He helped me get a great deal on a new car considering my situation. I really appreciate working with him he’s a very honest man. More

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Efficient and no nonsense process. A pleasant experience instead of the usual wrangling to make a deal. A pleasant experience instead of the usual wrangling to make a deal. More

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I'm always nervous going into dealerships due to experience with pushy sales people, but Jacob was very helpful with the whole process and I didn't feel rushed at all. They were very understanding o experience with pushy sales people, but Jacob was very helpful with the whole process and I didn't feel rushed at all. They were very understanding of my budget and were not pushy about financing with them at all. I enjoyed the experience. More

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Jacob was supper helpful. Thanks to him I'm going to be able to make it work tomorrow. Thanks to him I'm going to be able to make it work tomorrow. More

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Jacob was very knowledgeable, friendly and super prompt in answering with any questions that I had. in answering with any questions that I had. More

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Staff was friendly and understanding. Jacob is very knowledgeable and and a great communicator.. Brandon was also outstanding in explaining paperwork to me. Jacob is very knowledgeable and and a great communicator.. Brandon was also outstanding in explaining paperwork to me. More

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I think the whole no haggle thing is sort of a slap to loyal Subaru customers, especially one who has no problem traveling 8-10 hrs to pick up a car at the right price (we did this the last time when Ferg loyal Subaru customers, especially one who has no problem traveling 8-10 hrs to pick up a car at the right price (we did this the last time when Ferguson wouldn’t meet us with what we felt was a fair offer and went to Houston to get a car). And it’s not as if we were lowballing…simply asking to meet the documentation fee. Jacob was helpful and kept in contact although we were about to walk away. In the end our need to replace a car quickly. Also, the floor mats weren’t in the car at delivery and I had to go back 2 additional times to get them. They were definitely in the pictures (and included in the features on the listing) and they were in the car when we test drove it so we expected them to be there upon delivery. Jacob did go the extra mile to have the car detailed again. While we did t expect the car to be perfect we did expect it to be clean and it wasn’t the first time we test drove it. We know things happen when kids are in the car but we do expect those items/things to be remedied. Jacob did get it detailed and cleaned again and very much to our satisfaction. More

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The dealership is clean and very well orgsnized. The dtaff is very friendly and helpful. The dtaff is very friendly and helpful. More

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Very good and helpful with locating the car I wanted to fit my current needs. fit my current needs. More

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