Jacob Williams | Page 2

Service is outstanding. Very helpful. Even got a loaner! Very positive experience. Car returned same day. Very helpful. Even got a loaner! Very positive experience. Car returned same day. More

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Who is the great experience, staff is friendly and attentive to all my needs when I arrive. attentive to all my needs when I arrive. More

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My dealership for the last 3 Mercedes that I have purchased and working on the 4th. Donato, Jake and Mr. Wright(CEO) are all great. Beautiful dealership and great service ( Rick is my guy)! purchased and working on the 4th. Donato, Jake and Mr. Wright(CEO) are all great. Beautiful dealership and great service ( Rick is my guy)! More

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Chad as a service agent was professional and accommodating- setting up the appointment was easy and hassle free. accommodating- setting up the appointment was easy and hassle free. More

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Always great service from the advisor’s to sales. They know how to treat their customers know how to treat their customers More

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Arrived to pick up our new GLE350, sat for 30 minutes alone watching the couple next to me wined and dined. It was a terrible experience. Also, never received any instruction, correspondence, congrats, alone watching the couple next to me wined and dined. It was a terrible experience. Also, never received any instruction, correspondence, congrats, survey. Been 2 weeks. More

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I am very appreciative of the knowledge and customer service that Mercedes Benz of Lehigh Valley provides to me. If my car is in for scheduled maintenance I know my car is safe and delivered to me in ex service that Mercedes Benz of Lehigh Valley provides to me. If my car is in for scheduled maintenance I know my car is safe and delivered to me in excellent condition trusted to them. More

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Giving this dealer a 0 star rating. Totally unprofessional and extremely uneducated in key making process.. won’t be back here. After leaving this place I inquired with another MB dealer statin unprofessional and extremely uneducated in key making process.. won’t be back here. After leaving this place I inquired with another MB dealer stating what we went through was uncalled for and should have only taken 10 minutes, while I was there for almost 2 hours just trying to order a key. More

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