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Jacob Yeh
Jacob Yeh | Page 7
Service Advisor
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
78 Reviews
Dealership Experience
6 yrs, 7 mos
Industry Experience
5 yrs, 8 mos
Languages Spoken
Mandarin
78 Reviews of Jacob Yeh
Verified Customer
November 07, 2021
I had a tire light malfunction and was invited to bring in my vehicle for rapid service. My technician was friendly, communicative and on top of what was happening with my car. Great all around. in my vehicle for rapid service. My technician was friendly, communicative and on top of what was happening with my car. Great all around. More
by jang
November 05, 2021
It was the first 6 month servicing on my leased Forester. I had called to schedule an appointment but was told I did not need an appointment, just come to the express door. I arrived at the express door an I had called to schedule an appointment but was told I did not need an appointment, just come to the express door. I arrived at the express door and was brought in immediately. The service advisor, Jacob, was very pleasant and explained the procedure. I was impressed by how attractive and clean this area was. I went to the customer waiting area. Again I was impressed with how clean and attractive this area was with large windows and an abundance of natural light. There were complimentary beverages and snacks available during the wait. The service took about an hour. Jacob was very thorough with explaining what had been done to the vehicle. In summary, it was a pleasant experience and a significant upgrade from previous service experiences at other dealerships and service centers. More
by ENDION1
November 04, 2021
Jacob did a great job explaining everything to me patiently and thoroughly. I like the customer lounge area and complimentary beverages and WiFi. My express service was completed within the expecte patiently and thoroughly. I like the customer lounge area and complimentary beverages and WiFi. My express service was completed within the expected 90 min. timeframe.Communication throughout process was very good. More
by James
October 31, 2021
Quick and Excellent service. Lounge area is comfortable and large. Staffs are very friendly and professional. and large. Staffs are very friendly and professional. More
by jeffsheng95
Other Employees Tagged: Michael Dao
October 17, 2021
The people in service at Bloomington Acura are absolutely reliable, accomodating and super friendly. I appreciate their expertise & how they keep me informed. They have my full trust in doing the work I need reliable, accomodating and super friendly. I appreciate their expertise & how they keep me informed. They have my full trust in doing the work I need whether it's regular service or a repair. My experience here this time...and every time has been the best!! More
by Pat
Other Employees Tagged: Randy Larsen
October 14, 2021
I was impressed with Jacob's service and the technician who discovered a nail in my tire. I was giving an accurate estimate for time and price and Jacob spent time to answer all my questions. The new ser who discovered a nail in my tire. I was giving an accurate estimate for time and price and Jacob spent time to answer all my questions. The new service and waiting areas were spotless and comfortable. More
by KYOTOSLP
Other Employees Tagged: Nhu Le
October 13, 2021
Jacob was very helpful and kept me apprised of everything that was being done to the car. When it turned out it was gonna take longer than expected he made sure to get me a loaner so that I could continue wi that was being done to the car. When it turned out it was gonna take longer than expected he made sure to get me a loaner so that I could continue with what I needed to get done that day. More
by theirs1957
