Jada Critchlow
Jada Critchlow at Button CDJR

Jada Critchlow | Page 2

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
199 Reviews
4.8

199 Reviews

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199 Reviews of Jada Critchlow

May 20, 2026

Dealership Rating
Employee Rating

Button is hands down the best service department around They get 5 stars all day long More

by rtolsen0
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

May 22, 2026

Button CDJR responded

We couldn't be happier to hear this! Thank you so much, we appreciate you!

May 20, 2026

Dealership Rating
Employee Rating

Great service and patience and I really appreciate that! The service team there is a Great asset to your business. Most people aren't in good moods when they have to visit a auto service department, but But More

by hoopdawg8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Kolton Sandefur

May 22, 2026

Button CDJR responded

Thank you so much for the kind words! We appreciate your trust in us and are grateful for the opportunity to help keep you on the road. Thank you again for choosing us!

May 16, 2026

Dealership Rating
Employee Rating

Great service every time They are always more than helpful and are always able to perform my service quickly More

by jeremypumroy
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

May 20, 2026

Button CDJR responded

Hi Jeremy, we are happy to hear you receive great service every time! We appreciate the review!

May 11, 2026

Dealership Rating
Employee Rating

It is always friendly. They listen and keep you informed on your vehicles status. The staff is always very professional and the facility is very clean. More

by jcsodervick
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

May 13, 2026

Button CDJR responded

Thank you for the wonderful review! We appreciate you so much!

May 05, 2026

Dealership Rating
Employee Rating

They did a great job handling my tire issue and may sure I knew all about my tire and wheel warranty! More

by david.bucklerii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Chris Henn

May 11, 2026

Button CDJR responded

Thank you for the 5-star review! We appreciate the support!

April 23, 2026

Dealership Rating
Employee Rating

Jada is the BEST I wouldn't take my cars elsewhere I highly highly recommend Jada and button More

by rtolsen0
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Apr 27, 2026

Button CDJR responded

Thank you for the review! We appreciate you!

April 10, 2026

Dealership Rating
Employee Rating

Shannon always goes above and beyond taking care of all (4) of our vehicles. We’ve never considered her a service writer but a true friend. The sales dept is a joke of jokes but we stay at Buttons because More

by davidrishjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker, Kolton Sandefur , Shannon Dillman

Apr 10, 2026

Button CDJR responded

Kg, please reach out to our GM Mark at mark.mizera@drivechariot.com. We'd like some clarification on what exactly happened.

April 09, 2026

Dealership Rating
Employee Rating

I stopped in with no appointment like usual. I was greeted as soon as I walked in the service door by Jada, who handled the issue with my vehicle very quickly. She does an outstanding job! More

by jcsodervick
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Apr 10, 2026

Button CDJR responded

Thank you for your 5-star review. We really appreciate you! We are glad that you had a great experience with us!

April 08, 2026

Dealership Rating
Employee Rating

They make every effort to make best use of my time because I drive a distance. Everyone is always cordial and make each visit actually enjoyable. More

by Munchkin
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Apr 10, 2026

Button CDJR responded

Thank you for your 5-star review. We really appreciate you! We are glad that you had a great experience with us!

April 03, 2026

Dealership Rating
Employee Rating

I've always enjoyed everyone there. Jada is amazing and I look forward to seeing her every time I come in. Not one bad experience to date! :) More

by kungerer3
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Apr 06, 2026

Button CDJR responded

We are happy to hear you always enjoy your experience with us! Thank you for the review!

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