Jade Zeigler

Our buying experience at Marvin K. Brown was extremely positive. Charley provided excellent customer service, from beginning to end. We went to the dealership expecting to purchase a Brown was extremely positive. Charley provided excellent customer service, from beginning to end. We went to the dealership expecting to purchase a vehicle for our son, and ended up also purchasing a vehicle for my husband. Charley handled everything with grace, keeping the details of both transactions separate and organized for a smooth delivery. Charley made the buying process easy, providing full disclosure on all details throughout the entire process. There were no unexpected fees or hidden costs, and we appreciated that. Jade in finance was also very helpful, explaining the importance of purchasing additional warranties but applying no pressure. We did not initially purchase extended warranties; but after talking with our service advisor, Oscar, we understood the importance of protecting our investments, from the beginning. We ultimately went back to the dealership the day after purchasing the vehicles and purchased an extended warranty. Jade kindly generated the paperwork to add the extended warranty to the contract, giving us the peace of mind that our investment is protected. We are very pleased with our decision to purchase our vehicles from Marvin K Brown; and we’re grateful for the service we received from the Sales Department, Finance and the Service Department. More

by Mrs. J. Miller Verified Customer Verified Customer

Print

Brought my 2025 Envista in for first oil change. Service Rep, Alex Razo, had scheduled me for 8:00 am, and was attended to shortly after my arrival. He made note of any concerns and requests, and di Service Rep, Alex Razo, had scheduled me for 8:00 am, and was attended to shortly after my arrival. He made note of any concerns and requests, and directed me to the waiting area. At about 9:15 he let me know my car was ready. Everything that needed to be done was accomplished. Alex was very helpful during my scheduling process. His professional, friendly workmanship is a valuable asset to the dealership and its customers. Totally satisfied. I will return again as needed with pleasure. More

by jonkreamer Verified Customer Verified Customer

Print

Great communication by Sean in the service writing department. Got the truck back clean and running perfect department. Got the truck back clean and running perfect More

by ivormcc123 Verified Customer Verified Customer

Print

Great work by Kevin Knepper Greg White and Charlie Folk. They made my dealership experience great. They made my dealership experience great. More

by JCIAS Verified Customer Verified Customer

Print

From purchase to sale to service I have been very happy with every step. I will definitely stay with them for service and future purchases with every step. I will definitely stay with them for service and future purchases More

by ivormcc123 Verified Customer Verified Customer

Print

Not really service complaint it's actually the fact that when vehicle was purchased I was told I bought everything extra and wouldn't have to worry about maintenance. I understand that service is a differen when vehicle was purchased I was told I bought everything extra and wouldn't have to worry about maintenance. I understand that service is a different department or that's what I understood. Anyway way paying for service that was supposed to be covered is what's frustrating. I thought it was like what Toyota has. Worry free maintenance for 5 years. Being that this vehicle doesn't even require oil and other complex mechanical adjustments. Anyway that's it. FRUSTRATING More

by jarreola68 Verified Customer Verified Customer

Print

Really great, so great, some would say the greatest, probably me, truly great, everybody knows it. probably me, truly great, everybody knows it. More

by Jaxonfitch Verified Customer Verified Customer

Print