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Simon Freese
Simon Freese at Marvin K. Brown Buick GMC

Simon Freese

Service Manager

Marvin K. Brown Buick GMC

1441 Camino Del Rio South
San Diego, CA 92108

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4.8
10 Reviews
4.8

10 Reviews

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10 Reviews of Simon Freese

August 12, 2026

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Employee Rating

They were on time and had the work done promptly. They were courteous and answered my questions to my satisfaction. It is a bummer that there is no auto body help at this location. -- The Hertz lo More

by DSOBEL0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 12, 2026

Marvin K. Brown Buick GMC responded

We’re glad your service visit was prompt and courteous from start to finish. Knowing that your questions were answered to your satisfaction means a lot to our service team. We apologize for the lack of auto body services at this location. Please reach out and we can direct you to a nearby facility.

August 11, 2026

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From purchase to sale to service I have been very happy with every step. I will definitely stay with them for service and future purchases More

by ivormcc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toby Grin, Charlie De Los Reyes, Jade Zeigler , Sean hienien service writer

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Aug 11, 2026

Marvin K. Brown Buick GMC responded

We’re glad every step, from purchase to sale and service, went smoothly for you. We look forward to caring for your GMC 2500 and assisting with future purchases.

August 09, 2026

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Service advisor went above and beyond to take the time to explain the cars needs in plain terms I could understand. Reviewed my contract with me and helped me predict a time line of maintenance needs moving More

by Joni1nsd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2026

Marvin K. Brown Buick GMC responded

Knowing that our clear explanation of your Buick Envision’s maintenance needs met your expectations is rewarding. We’re glad reviewing your contract and outlining future service made planning simpler. Your note about your Envision being returned cleaned and running smoothly is appreciated.

August 08, 2026

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Employee Rating

Was in for regular service. They are always finished on time and treat me like a valued customer. I recommend them to all my friends and family More

by BellaSpotts
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2026

Marvin K. Brown Buick GMC responded

We're glad the service on your Cadillac XT5 stayed on schedule and made you feel valued. Hearing that you recommend us to friends and family means a lot to our team.

August 06, 2026

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Another service in the books, thank you for taking care of my truck when needed. More

by Dsertrat22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean

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Aug 06, 2026

Marvin K. Brown Buick GMC responded

Our service team is pleased we could take care of your GMC 3500 when you needed us. Your kind words and five-star rating mean a lot to our service department.

August 06, 2026

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Oscar was very friendly and helpful for service. He told us what was performed on the car before check out. More

by Yoshi
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Recommend Dealer
Yes

Other Employees Tagged: Oscar

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Aug 06, 2026

Marvin K. Brown Buick GMC responded

Knowing that you felt well-informed about the work performed on your Cadillac CTS before checkout means a lot to our service team. Your kind words about our friendly, helpful approach and your five-star rating are greatly appreciated.

July 30, 2026

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Alex was awesome. Quick, accurate, friendly, helpful with credit application suggestion and next warrantee service scheduled. More

by Duane
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2026

Marvin K. Brown Buick GMC responded

Thank you for sharing your experience with your GMC HUMMER EV service. We’re delighted the process was quick, accurate, and friendly, and that our credit application suggestion and scheduling of your next warranty service were helpful. Simon and the team appreciate your five-star rating and look forward to assisting you again.

July 30, 2026

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Excellent service friendly staff and fast service. Great communication from service department this is my dealership now More

by rosales_08
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 30, 2026

Marvin K. Brown Buick GMC responded

Thank you for sharing your five-star experience. It’s great to hear our staff provided friendly, fast service and kept you informed during your GMC Sierra 1500 visit. We’re honored to be your preferred service center.

July 28, 2026

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Really great, so great, some would say the greatest, probably me, truly great, everybody knows it. More

by Jaxonfitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toby Grin, Jade Zeigler, Anthony Chapparone

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Jul 28, 2026

Marvin K. Brown Buick GMC responded

Your enthusiastic feedback about your Cadillac CT5 service made our day. We’re thrilled to know the experience was outstanding from start to finish. Thank you for trusting us with your vehicle.

July 26, 2026

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Employee Rating

MkB stated they reserved a car for us for our service recall repair to be completed. Upon arrival, there was no reservation and had to wait an hour to get a vehicle. More

by Mkbsince2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 30, 2026

Marvin K. Brown Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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