Simon Freese
Service Manager
Marvin K. Brown Buick GMC
1441 Camino Del Rio South
San Diego, CA 92108
17 Reviews
Write a Review17 Reviews of Simon Freese
August 30, 2026
After my first visit I was disappointed, only after contacting a manager was it fixed , the service dept could not find that I had purchased my car at that dealership, after much frustration I left but contacting a manager was it fixed , the service dept could not find that I had purchased my car at that dealership, after much frustration I left but called to speak to the service manager and sales manager on Monday , and they found my vehicle with no issue .. More
August 23, 2026
Great attention and service! I have been very happy with their availability and quality of work. Their staff is very assertive in the vehicle"s diagnostics and their work it of I have been very happy with their availability and quality of work. Their staff is very assertive in the vehicle"s diagnostics and their work it of excellent quality. More
Other Employees Tagged: Luis
August 21, 2026
Service writer Remy is an outstanding representative for the dealership. Unfortunately, she doesn’t do the work. It’s done by technicians who do shoddy work, leaving screws loose on the air filter box, eve the dealership. Unfortunately, she doesn’t do the work. It’s done by technicians who do shoddy work, leaving screws loose on the air filter box, even after being told to not check the air box because they left the screws loose the last time they touched it. Talking to the service manager did no good as he promised to look into it and never bothered to contact me with the results of what he discovered. The dealership refused to replace an inner fender liner that had failed a third time because I was 20 miles over my 36,000 mile warranty. They told me I would have to pay for it when it was clearly a defective design. More
August 12, 2026
They were on time and had the work done promptly. They were courteous and answered my questions to my satisfaction. It is a bummer that there is no auto body help at this location. -- The Hertz lo They were courteous and answered my questions to my satisfaction. It is a bummer that there is no auto body help at this location. -- The Hertz location on this site was terrible, but not MK Brown fault. More
August 11, 2026
From purchase to sale to service I have been very happy with every step. I will definitely stay with them for service and future purchases with every step. I will definitely stay with them for service and future purchases More
Other Employees Tagged: Toby Grin, Charlie De Los Reyes, Jade Zeigler , Sean hienien service writer
August 09, 2026
Service advisor went above and beyond to take the time to explain the cars needs in plain terms I could understand. Reviewed my contract with me and helped me predict a time line of maintenance needs moving explain the cars needs in plain terms I could understand. Reviewed my contract with me and helped me predict a time line of maintenance needs moving forward. Car came back washed beautifully and running great. 5 stars More

