Jae Huang

When I purchased my used vehicle from your dealership, I informed the sales person at the Horn didn’t work and I considered a safety violation and he assured me that they would order the part and as soon as informed the sales person at the Horn didn’t work and I considered a safety violation and he assured me that they would order the part and as soon as it came in, they would contact me and have it fixed. When that didn’t occur for over a month I was contacted by the sales manager used car sales manager, who said basically the same thing and that was about a month and a half ago. So far, nothing has been done and no follow up contact has been received so I assumed you were just basically telling me to xxxx off. Underneath these circumstances, I have no intentions of allowing you to have any service done on my vehicle. I can’t imagine why you would expect me to trust you to do it properly. Moving forward, please do not contact me for any reason unless you have a solution to fixing the horn. More

by bobhostetter Verified Customer Verified Customer

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Samrat was so helpful he made the buying experience so easy and so reliable! My process was fast and smooth! easy and so reliable! My process was fast and smooth! More

by sarayarg12 Verified Customer Verified Customer

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I was very disappointed. My phone button on my steering wheel worked until you all did that LAST maintenance job. Ethel Cooper My phone button on my steering wheel worked until you all did that LAST maintenance job. Ethel Cooper More

by msc4317 Verified Customer Verified Customer

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Very nice people great customer service offering good deals excellent help choosing my vehicle I would recommend it for sure. deals excellent help choosing my vehicle I would recommend it for sure. More

by nellapino743 Verified Customer Verified Customer

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On September 26,on my visit for miantinance I told the person was helping me to check on the battery,because I had to jump start,to start my truck.,then the next day I can’t get it started again,,now a ha person was helping me to check on the battery,because I had to jump start,to start my truck.,then the next day I can’t get it started again,,now a hassle on my morning day and I need to go work in the afternoon,and tell now it won’t start. More

by Jimcalunod Verified Customer Verified Customer

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Absolutely everyone at One Toyota is wonderful. I don’t even mind the waiting as they provide everything I need to feel comfortable. I don’t even mind the waiting as they provide everything I need to feel comfortable. More

by mariquita9378 Verified Customer Verified Customer

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Tuve una experiencia muy buena al comprar mi carro usado en Toyota el personal muy amables todos y todo fue rápido y sin presión me gustó gracias…gracias a la amable atención mi compra fue libre de estrés ! en Toyota el personal muy amables todos y todo fue rápido y sin presión me gustó gracias…gracias a la amable atención mi compra fue libre de estrés !!!! More

by REYNA.ACEVEDO17 Verified Customer Verified Customer

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Confirmed a meeting with Tikki Ganbat, Internet Sales & Finance Manager, for 10 a.m. on 9/20 and texted him at 9:30 on 9/20 to say I would be a half hour late. When I arrived and asked him about the car, h Finance Manager, for 10 a.m. on 9/20 and texted him at 9:30 on 9/20 to say I would be a half hour late. When I arrived and asked him about the car, his face dropped, and he had me look for it in the parking lot. He told me he was with another customer, but no one else was in his office. He originally wanted me to wait on the couch. About 10 minutes passed, and he walked outside, looking confused, and said the car was just here. I asked him to go back to his office to check inventory. He then came back and stated the car had been sold. Now, let me remind you: I am coming from the 209 area. After he told me it was sold, I asked why he didn't call, and he got defensive. What a horrible human being; no customer service was given, and he did not care whatsoever about me driving an hour away. Very unprofessional. I recommend staying away from this site, as they treat customers like the current administration. More

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Excelente servicio Cuidan mucho las opciones del cliente en cuanto a reparaciones y pagos Todos son muy amables Lugar muy limpio Gracias por el área de cafe cliente en cuanto a reparaciones y pagos Todos son muy amables Lugar muy limpio Gracias por el área de cafe More

by lilianabribiesca Verified Customer Verified Customer

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Great service, didn’t try to upsell, very professional. Didn’t bombard with unnecessary communication or pressure. Top Notch Didn’t bombard with unnecessary communication or pressure. Top Notch More

by Rdwilliams_jr Verified Customer Verified Customer

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