Jae Huang

One Toyota’s one price solution is great and transparent but the actual quality of customer service is terrible. Buy your vehicle there if you want to pay no mark ups but prepare for the terrible service yo but the actual quality of customer service is terrible. Buy your vehicle there if you want to pay no mark ups but prepare for the terrible service you will receive. I had a salesperson gaslighting me telling me I couldn’t prove where I work after already providing W2’s and paystubs from my employer. Terrible experience for me More

by mjmart1999 Verified Customer Verified Customer

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I bought new tires. They didn’t install valve stem caps. So I had to return the next day to get them. Then the attendant said some people don’t want them. I never heard They didn’t install valve stem caps. So I had to return the next day to get them. Then the attendant said some people don’t want them. I never heard that one before. I paid for new tires, I expect new valve stem caps. They also didn’t put a new sticker on my windshield, reminding me when to return next for service. Maybe they don’t care if I come back. When little stuff like this happens, it means some employees just don’t give a xxxx. More

by MMANUSHAW Verified Customer Verified Customer

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Very satisfied with the service, that’s why I am with toyota since long time toyota since long time More

by MBERBE Verified Customer Verified Customer

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It was a smooth transaction, and Carlos guided and filled me in accurately in every step of my purchase. me in accurately in every step of my purchase. More

by PELUSACHIRINOS Verified Customer Verified Customer

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My advisor Tom Rios best in the business. . Very knowledgeable addressed all my need. A great visit. . Very knowledgeable addressed all my need. A great visit. More

by thomas1sr Verified Customer Verified Customer

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Good service, excellent customer care very professional even they offered a ride, a little expensive tho even they offered a ride, a little expensive tho More

by Vico H Verified Customer Verified Customer

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One Toyota of Oakland makes it easy to book an appointment and does well on doing the service appointment and does well on doing the service More

by wghankins Verified Customer Verified Customer

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The salesman, Melvin, was very professional, and kind and helpful. As was , mr. Gustavo, Who helped us close. I liked the style of your dealership, being transparent and customer friendly. helpful. As was , mr. Gustavo, Who helped us close. I liked the style of your dealership, being transparent and customer friendly. More

by ebbluesman1 Verified Customer Verified Customer

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I had a wonderful experience. Derek is very friendly, honest, and knowledgeable. I felt at ease working with him. He made the process of buying my new Corolla Cross seamless fr Derek is very friendly, honest, and knowledgeable. I felt at ease working with him. He made the process of buying my new Corolla Cross seamless from beginning to end. I highly recommend him and the dealership. More

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Great service with a smile and they are very efficient. 10K service done while I waited. 10K service done while I waited. More

by miles_fan Verified Customer Verified Customer

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