Jaime Bolanos | Page 15
Service Advisor
Subaru of Little Rock
12121 Colonel Glenn Road
Little Rock , AR 72210
167 Reviews
Write a Review167 Reviews of Jaime Bolanos
June 13, 2025
Arrived 30 minutes before my scheduled appointment. Told Jamie that I did not want tires rotated, just bought them 2 days ago. (EVERETT $400 cheaper than Subaru on same tires Goodyear). SUV brought ba Told Jamie that I did not want tires rotated, just bought them 2 days ago. (EVERETT $400 cheaper than Subaru on same tires Goodyear). SUV brought back before the expected hour’s time. Jamie stated that the tires were rotated, but at the next scheduled service I would need an air and cabin filter, (slightly dirty at this visit). This was my final complimentary sales maintenance visit. At the previous service maintenance visit Subaru told me the exact same thing. Is the cabin and air filter looking exactly the same on two different visits 5 months apart. Or does Subaru just want to sell me their products to benefit the dealership? The previous service they vacuumed my Ascent but did not wash it. At this service they washed Ascent but did not vacuum it. What has happened to this service department, new management? Staff was friendly and waiting area was extremely nice, but disappointed with the overall communication for maintenance service on this visit. More
June 12, 2025
Jaime is very competent and personable. Expansion of dealership is great and I just trust everyone there. Expansion of dealership is great and I just trust everyone there. More
Other Employees Tagged: Gage Scott
June 09, 2025
This Subaru dealership has excellent facilities for quick and valuable service. I was sent a video of my Subaru’s evaluation. Great service! and valuable service. I was sent a video of my Subaru’s evaluation. Great service! More
Other Employees Tagged: Maddie Smith, Melissa Pearson, Jessie Havniear, Kari Bratton, Alex Perez, Clayvius Baker
June 07, 2025
Service department left oil pan drain plug loose to the point where my vehicle was leaking oil. I shouldn’t have to ensure my drain plug is properly torqued after paying for an oil change. That could have point where my vehicle was leaking oil. I shouldn’t have to ensure my drain plug is properly torqued after paying for an oil change. That could have severely damaged the vehicle I purchased from YOU. More
May 31, 2025
Very customer friendly and very professional Wait time was minimal and vehicle was washed when I got it back. Great experience was minimal and vehicle was washed when I got it back. Great experience More
Other Employees Tagged: Clayvius Baker

