Jaime Concepcion

Totally untouched with customer's needs. Got railroaded on the purchase of this vehicle. The payoff of my trade in was never revealed to me. Extra money was added on top of the MSRP which wa Got railroaded on the purchase of this vehicle. The payoff of my trade in was never revealed to me. Extra money was added on top of the MSRP which wasn't documented at the time I ordered the vehicle. I was promised a tourneau cover at employee discount which never happened. I was told by Jaimin that my first payment was going to be 45 days after I signed all papers, which was a lie ?? I went to the Dealer to speak to someone and was totally ignored. This Dealership needs to start doing business with integrity and Always put customer's needs first. I walked out of there with a huge monthly payment which was way more then I wanted to. Another sneaky practice they used, is running your credit with all these banks after I told them that if Ford didn't approve the loan, I didn't want to do the deal. Now I have all these inquiries on my credit report that did more harm than good. They finally got ford to take the deal after squeezing $8000 out of me and $1300 monthly payments for a truck that cost $62k. They took my trade and offered to get me $2000 which I never saw. My trade had a bunch of add ons which they got for free. Wayne Ford should do the right thing and take back this car, return my trade and call a day. Ridiculous More

by Trum115 Verified Customer Verified Customer

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Inviting atmosphere and knowledgeable sales team I would definitely be going back to Wayne Ford for service and future business. definitely be going back to Wayne Ford for service and future business. More

by ESTRICTD Verified Customer Verified Customer

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The process was shockingly easy and honestly, fair. I didn’t want any xx and they did their best. We were in and out in under 2 hours with the car I wanted. I didn’t want any xx and they did their best. We were in and out in under 2 hours with the car I wanted. More

by ERICADIBIANCO Verified Customer Verified Customer

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Wayne Ford is an excellent dealership. The staff there are very welcoming and knowledgeable. The agent I worked with went above and beyond anyone I've ever worked with in the past in this The staff there are very welcoming and knowledgeable. The agent I worked with went above and beyond anyone I've ever worked with in the past in this industry. Very knowledgeable and transparent. The financial department was expeditious and clear on the terms of the contract. An overall excellent experience. I highly recommend this dealership! More

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Excellent service from Jamie. Explained everything clearly which made our decision easier to make. Great service department too. Bought several cars from them over the years and n Explained everything clearly which made our decision easier to make. Great service department too. Bought several cars from them over the years and never had any issues. More

by LUCKYSNOW5 Verified Customer Verified Customer

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Great interaction with Sean and Jaime! Both easy to deal with. I would highly recommend. Both easy to deal with. I would highly recommend. More

by NORGECORONEL Verified Customer Verified Customer

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Excellent Dealer , very good professional team ! Would recommend to others ! Jeff in Sales was excellent !! Would recommend to others ! Jeff in Sales was excellent !! More

by AMICHELOTTI1 Verified Customer Verified Customer

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Smooth process, no shady tactics, excellent communication Best vehicle purchase process ive had, Vin and his team are the best Best vehicle purchase process ive had, Vin and his team are the best More

by redzepi316 Verified Customer Verified Customer

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I had a great experience leasing my car at this dealership. My salesperson, Jeffrey Ventura, was knowledgeable, patient, and made the entire process smooth and stress-free. He took the time to answ dealership. My salesperson, Jeffrey Ventura, was knowledgeable, patient, and made the entire process smooth and stress-free. He took the time to answer all my questions and made sure I was comfortable with every step. Jaime Concepcion, was also excellent—professional, transparent, and supportive throughout the process, and explained every detail. Together, they made leasing my vehicle an easy and positive experience. I would definitely recommend this dealership to anyone looking to lease or buy. More

by KMIGUI79 Verified Customer Verified Customer

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Eric and James were a great help to me they even secured the van for me days before and also insured the van right on the spot immediately through the purchase. The steps were simple and practical. Wayne the van for me days before and also insured the van right on the spot immediately through the purchase. The steps were simple and practical. Wayne Ford is a good place to get A Ford Transit. Elkin Antonio Henao More

by ehpainting Verified Customer Verified Customer

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