Matt Halliwell

Service tax very knowledgeable, courteous and kept me informed of my vehicles repairs. Dealership is conveniently located a short distance from my house - a win win situation! informed of my vehicles repairs. Dealership is conveniently located a short distance from my house - a win win situation! More

by kericatino Verified Customer Verified Customer

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Wayne Ford is an outstanding dealership whether you’re purchasing a vehicle or leasing a vehicle or taking your vehicle there for service everyone they treat you as if you are family. They are courteous, purchasing a vehicle or leasing a vehicle or taking your vehicle there for service everyone they treat you as if you are family. They are courteous, professional, and outstanding and everything that they do.. More

by LJTHORNES Verified Customer Verified Customer

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Several people were VERY helpful when I had to change pick-up and drop-off logistics. Really appreciated it. pick-up and drop-off logistics. Really appreciated it. More

by garnerpat58 Verified Customer Verified Customer

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My experience with Wayne ford has always been very very good and that is applicable to both Sales, the service department and departure department, excellent service good and that is applicable to both Sales, the service department and departure department, excellent service More

by andrewfarmiga Verified Customer Verified Customer

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The service, the team and best hospitality - people there are very friendly. Nice place to sit are very friendly. Nice place to sit More

by tarek.tawfik Verified Customer Verified Customer

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Very helpful and fast service for my 2019 Ford Fiesta. I recommend and I will return to this location again I recommend and I will return to this location again More

by Nidinep Verified Customer Verified Customer

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service was terrible no loaner car as promised in the Gold Certification it took three times and all were canceled because no loaner car. ended up having to rent a car and still waiting on the reimburse Gold Certification it took three times and all were canceled because no loaner car. ended up having to rent a car and still waiting on the reimbursement from Ford it took 4 months to get my Seat belt fixed and a spare Key More

by MATT@VAC-U-FORMTOOLING.COM Verified Customer Verified Customer

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I've been around a while and I've bought a few new cars, mostly Fords. I seen some absolutely abhorrent behavior from car dealers and their service departments. Unfortunately a lot of that behavior was dire mostly Fords. I seen some absolutely abhorrent behavior from car dealers and their service departments. Unfortunately a lot of that behavior was directed at women, who presumably don't know any better, all in the service of the almighty dollar. For those of you who don't' know here is how this works: The dealership (I'm not calling out any names Chevy) buys an expensive piece of equipment that is guaranteed by the equipment sales rep to reap much profit for the dealership. The only problem is that the in order to justify the expense, the pressure is put on the service managers to push the new equipment services even though it's only needed on higher milage cars. This turns into strong arm tactics that include but not limited to scary scenarios of engine damage, guilt trips and back room police style mental beatdowns. If anybody tries to push fuel injection cleaning, coolant flushing or trans fluid flushing, ask them to point to the part of the operators manual that states this has to be done. Guess what, it's not in there. So my point is that Wayne Ford doesn't do this. They are very straight shooters and I believe are really care about their customers. More

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I had a problem with all my ignition coils that were under warranty which caused non-warrnty parts, 16 spark plugs and the spark plug wires to fail. I was initially charged to replace those non warranty under warranty which caused non-warrnty parts, 16 spark plugs and the spark plug wires to fail. I was initially charged to replace those non warranty parts but after talking with Paul & John they helped to lower the cost to me significantly. They agreed that the failure of the non warrantied parts and the cost to make the repairs should not fall fully on my shoulders More

by Tlanza1964 Verified Customer Verified Customer

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Wayne ford is a great place to work and be a customer they will take care of everything you need they will take care of everything you need More

by Michael Mariani Verified Customer Verified Customer

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