Jaime Corona Gutierrez

Hyundai Review I purchased a used 2023 Hyundai Santa Fe on Monday, June 2nd, 2025, and it has been one of the worst customer service experiences I’ve ever had. I was promised the car would be fully deta on Monday, June 2nd, 2025, and it has been one of the worst customer service experiences I’ve ever had. I was promised the car would be fully detailed and leave the dealership looking perfect. That never happened. I waited one week, nothing. Two weeks, still no contact. Despite me reaching out multiple times, Jaime, the salesperson, never once returned my call, provided an update or followed up. Finally, I was told to bring the car in for a detail on Friday, June 13th. I was given a rental, but then told later that day was told they didn’t have time to do the work. I had to again take time out of my day, return the rental, pick up my car, completely wasting my time. They also claimed someone tried to contact me to schedule, but I received no call, no voicemail, no message. On that same Friday, I finally got a call and scheduled the detail for Monday, June 16th, exactly three weeks after I bought the car. I dropped it off at 9 am, and once again, I heard nothing all day. I showed up at 5:30 p.m. to find my car done, but still with clear issues, smudges all over the speedometer, fingerprints on the rear door. I asked to speak to the general manager, who was “unavailable,” and instead met with Tom, who promised that the head detailer would come to me, leave a rental, and fix the missed areas. That follow-up? Never happened. And to make it worse, the service staff I interacted with that day were incredibly dismissive and cold. The person assisting with the rental couldn’t even be bothered to be polite. It was clear they didn’t care how frustrated I was. The only two people who showed kindness and professionalism was Ben in their finance department and the sales manager Ehab. They seemed to be the only ones to care about the customer experience. Bottom line, Hyundai was attentive until they got the sale. After that, the follow through was nonexistent. It was disorganized, careless, and flat out disrespectful. I will never return to this dealership, and I highly suggest anyone thinking of buying from them thinks twice. More

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Amazing guy! Helped my parents and I so much with my first car. Can't wait for my trips. Helped my parents and I so much with my first car. Can't wait for my trips. More

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He was amazing and very kind to us. He helped us out very much. He was very kind to my parents and supported us through decisions about cars. Without his help I do not know what I could He helped us out very much. He was very kind to my parents and supported us through decisions about cars. Without his help I do not know what I could do. God bless him and his work. More

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Jaime, who was the one who attended me, knew how to listen to the needs I had and helped me choose the perfect car for me, also always with kindness and empathy listen to the needs I had and helped me choose the perfect car for me, also always with kindness and empathy More

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Jaime was very helpful from every step of the way in my car shopping experience. He went above and beyond helping me transport both my new and old car back. car shopping experience. He went above and beyond helping me transport both my new and old car back. More

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He is very respectful and honest about everything. He tell us about the car. I will recommend it people to go to ask for Jaime He tell us about the car. I will recommend it people to go to ask for Jaime More

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Good and attentive dealership. Answered all questions I had and also pointed out features I didn’t know about. Answered all questions I had and also pointed out features I didn’t know about. More

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I had an amazing experience with this dealer! Not only did he provide excellent service, but he also went above and beyond by giving me a ride to the bank to help me get cash. He is honest, helpf Not only did he provide excellent service, but he also went above and beyond by giving me a ride to the bank to help me get cash. He is honest, helpful, and truly cares about his customers. Highly recommend! More

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Muy bueno recommended excellent te ulludan bien grasias a Jaime corona por su alluda grasias Jaime corona por su alluda grasias More

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Very good service Jaime was super helpful and easy to understand all the information about my new car. understand all the information about my new car. More

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