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Jaime Serna

Overview Reviews (81) Inventory (438)

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Jaime Serna

Non-Commission Sales Specialist

Phillips Chevrolet

9700 West Lincoln Highway
Frankfort, IL 60423

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5.0

81 Reviews

Overview Reviews (81) Inventory (438)

Languages Spoken

English

Spanish

5.0

81 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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81 Reviews of Jaime Serna

September 12, 2026

Dealership Rating

Employee Rating

Good customer service and worked with me well. Got me a good rate and a good payment. Got me a good rate and a good payment. More

by meyerskyle340

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 14, 2026 -

Phillips Chevrolet responded

Thank you for the great review! We’re glad our team provided good customer service and worked with you to find a rate and payment that fit your needs. We appreciate your business and hope you enjoy your new vehicle! Happy motoring!

September 05, 2026

Dealership Rating

Employee Rating

Jaime Serna was the BEST! ! He was extremely helpful. Worked with us to get the best deal without all the back and forth. We got a great deal. I would definitely recommend work ! He was extremely helpful. Worked with us to get the best deal without all the back and forth. We got a great deal. I would definitely recommend working with Jaime if you come here. Garrey was great as well. Very friendly and helpful. More

by Beyoung40

Recommend Dealer

Yes

Other Employees Tagged: Garry Jackson II

Sep 08, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review! We appreciate your business as well as you recommending us. Happy motoring!

August 22, 2026

Dealership Rating

Employee Rating

Jamie was amazing! Very patient and straight forward! Made the process of buying our new car extremely pleasant! Very patient and straight forward! Made the process of buying our new car extremely pleasant! More

by pattysanchez1952

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 24, 2026 -

Phillips Chevrolet responded

Thank you for the wonderful review! We truly appreciate your kind words and are glad Jamie’s patience and straightforward approach made such a positive impression. Congratulations on your new vehicle, and thank you for your business! Happy motoring!

August 10, 2026

Dealership Rating

Employee Rating

The dealer was easy to work with, this is also making me write fifteen words so here it is write fifteen words so here it is More

by peter

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 10, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review! We appreciate your business - happy motoring!

July 25, 2026

Dealership Rating

Employee Rating

Jaime was quick, efficient, and made the process easy! Would strongly recommend him to others looking to purchase a vehicle. Would strongly recommend him to others looking to purchase a vehicle. More

by Adam.amanda2024

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 27, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! I will pass your kind words on to Jaime. We appreciate your business - happy motoring!

July 20, 2026

Dealership Rating

Employee Rating

Smooth and professional experience at Phillips in Frankfort with Jamie Serna! Highly recommend purchasing your vehicle there with Jamie! Frankfort with Jamie Serna! Highly recommend purchasing your vehicle there with Jamie! More

by hustons5

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 20, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review! We appreciate you choosing Phillips - happy motoring!

July 16, 2026

Dealership Rating

Employee Rating

Jamie was very informative, the deal was sealed quickly and I am satisfied with my purchase! and I am satisfied with my purchase! More

by ameelahmday

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jake Tully

Jul 17, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! I will gladly pass your kind words on to our Phillips Team! We appreciate your business - happy motoring!

July 13, 2026

Dealership Rating

Employee Rating

Jamie was a pleasure to work with. The car purchasing experience was fast and thorough. The car purchasing experience was fast and thorough. More

by Youchunkymonkey

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 14, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! We appreciate you choosing Phillips - happy motoring!

July 07, 2026

Dealership Rating

Employee Rating

Jaime was a very good salesman to work with. He is a very kind and patient young man. He is a very kind and patient young man. More

by Sandra

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 08, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! Those are such nice compliments. We appreciate your business - happy motoring!

July 06, 2026

Dealership Rating

Employee Rating

Buen servicio! Excelente atencion al cliente ! Tus preguntas son contestadas con eficiencia! Gracias por el buen trato ! Excelente atencion al cliente ! Tus preguntas son contestadas con eficiencia! Gracias por el buen trato ! More

by Amors8481

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 07, 2026 -

Phillips Chevrolet responded

Muchas gracias por tomar su tiempo para escribir su comentario. Estamos muy felices que tuvo una buena experiencia. ¡Disfruta tu auto nuevo!

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