Jaime Zamora | Page 6

INFINITI of South Bay responded

Thank you for this FIVE-STAR review! We’re glad that our team provided an accurate diagnosis, clear and helpful information, and kind answers to your questions. Taking the time to explain things and ensuring you feel informed is our number one priority. Thank you for recognizing our hard work. We truly appreciate your kind words and look forward to assisting you again in the future! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Susie! Thank you for your kind feedback and for this FIVE-STAR review! We’re so glad our team made you feel welcomed and well taken care of. It’s great to know that the shuttle service made your visit even more convenient, our goal is to make the experience as easy and comfortable as possible. We truly appreciate your trust and look forward to serving you again! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for taking the time to leave this positive review online! We’re happy to hear that you received great customer service and that everything was clearly explained to you. Making sure you understand the work being done on your vehicle and completing it as quickly as possible are both very important to us. We truly appreciate your trust and look forward to assisting you again in the future! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Sharon! Thank you so much for the luv and loyalty! We’re grateful that you continue to make the trip from Menifee to have your service done with us, that means more to us than you know. Knowing our team’s courtesy, helpfulness, and efficiency have kept you coming back without a single complaint makes us so proud. We truly appreciate you and look forward to taking great care of you and your vehicle for many more visits to come! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this AWESOME review! We’re especially glad that your first visit went so well and that our team was able to help you get the answers you needed. Mike and our front receptionist will be so happy to know they made you feel welcomed and important, that’s exactly the experience we strive to provide for every guest. Thank you for recognizing their hard work! We appreciate your kind words and look forward to taking care of you again soon. For your next visit, don't forget to check back on our website for any service deals and specials! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Jim, We can’t thank you enough for this kind review! It really makes our day to hear that our staff made you feel heard and kept you fully informed throughout the process. We know how valuable your time is, so getting you in and out quickly—without sacrificing quality or transparency—is always our goal. We will be sure to pass your compliments along to the team; they will be happy to know their friendly service made a difference. Thank you for choosing INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this awesome review! We’re happy to hear that your service was professional and completed on time. We’re glad the discount was helpful, and it’s wonderful to know you were pleased with both our team and the overall experience. Our customers are our #1 priority, thank you for recognizing all of our hard work! Your trust and willingness to recommend us truly mean a lot. We look forward to continuing to work with you and providing the same level of care and quality each time you visit. Thanks again for choosing INFINITI of South Bay! Make sure to check our website for service deals and specials for your next visit. Carlos Robles Service Manager INFINITI of South Bay