Jake Billings | Page 10

Recent Jeep purchase This is my second time buying from this dealership. They are very knowledgeable, very helpful, so friendly and they make your experience easy and fun. This is my second time buying from this dealership. They are very knowledgeable, very helpful, so friendly and they make your experience easy and fun. I would highly recommend them. The sales person Jake was also amazing to work with. I would recommend him as well. More

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Simple This was my first time buying a vehicle and the sales person made everything so simple. I worked with Jake and it was a great experience. Everything w This was my first time buying a vehicle and the sales person made everything so simple. I worked with Jake and it was a great experience. Everything went very smoothly. More

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Problem with Sales Mgr JR Robertson Went into this dealership where I had previously purchased my Dodge Charger RT. They were paying top dollar for my little sports car and I wanted a Went into this dealership where I had previously purchased my Dodge Charger RT. They were paying top dollar for my little sports car and I wanted a truck. Worked with Jake Billings, a new salesman at Prestige, who did a very good job. We found a truck on the lot that worked for me and got the paperwork done and I proceeded to head on home. They were unable to provide me a fuel voucher so the vehicle was completely empty and I had to fill it up before going home, a full tank of gas was supposed to have been provided. No big deal, they told me to come back and they would give me a voucher for a tank of gas. The big problem was the sound system, both the salesman and myself thought the truck had Navigation. Upon driving home, I found that the system in my $48,000 truck did not have Navigation like the salesman and I had believed. I went back to the dealership the following week and asked Jake if we could switch this out with a system that had Navigation like we both thought. He brought me to the sales manager JR(John) Robertson. He said, "Why do you need Nav anyway". I told him that both the Salesman and I thought it had it, and when I travel out of town it was a big help. He looked at me and said, "Well it will cost you $600 to switch it out". Basically giving no consideration to the salesman or myself, after I was told that it did have Navigation when I bought it. Just seems like a cheap xxx way to treat a customer when he was told that the vehicle was equipped in this way. Follow up to this review which I posted 15 minutes ago. Within 10 minutes I was called by this dealership. The store manager or owner Steve called me and I explained again what happened. He was upset about what happened and said he would absolutely take care of it. I am impressed with the immediate response and the dealership willing to step up and take care of this misunderstanding. More

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great experiance Very easy to work with and got exactly what i wanted when i went into look around. No pressure at all from Jake and was fun to work with him. They end Very easy to work with and got exactly what i wanted when i went into look around. No pressure at all from Jake and was fun to work with him. They ended up calling the previous owner of my jeep and got the spare key and cover for me as well ( brought it to my work to save me a trip) I would highly recommend Prestige Dodge in Longmont to family and friends. More

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Outstandng During my time at Prestige Chrysler Dodge Jeep ALL of the sales team was outstanding and very helpful and kind. They made My Wide and me feel welcome. During my time at Prestige Chrysler Dodge Jeep ALL of the sales team was outstanding and very helpful and kind. They made My Wide and me feel welcome. More

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