Jake Cioffi

5 stars for the sales team (Jake and Lori). They were honest, and attentive, and made my experience very smooth. I felt well taken care of and felt zero sales pitch or push. 5 stars for They were honest, and attentive, and made my experience very smooth. I felt well taken care of and felt zero sales pitch or push. 5 stars for the delivery experience as well. They did a nice reveal and spent plenty of time with me going over the car. The car was also prepped well. It was clean and polished. 5 stars for the general staff (front desk and misc employees I ran into while there). I knocked 1 star off for two reasons. The first is what was probably an honest mistake but still rubbed me the wrong way and that is I almost signed a contract with the wrong sale price. I had to present the finance person the deal we had agree'd on and they did update the price without question. It was maybe $1,000 more than what it should have been before they corrected it. Not a big deal but I guarantee most people wouldn't have caught it. The second was also related to finance and that was being given an interest rate higher than the advertised incentive on BMW's own website despite being eligible. It was not egregious in terms of mark up but it was sneaky and they just weren't forward about it when asked. These two issues on their own probably wouldnt have dinged a full star off but both combined and both coming from the finance part of the experience put a slightly bad taste in my mouth. At the end of the day, I signed the deal so it's on me. I didnt get a good deal and I was not raked over the coals either. I WOULD shop here again. Let me be clear, the experience was very good. I felt taken care of in a non-sleazy way. I would shop here again. More

by ryeguy411 Verified Customer Verified Customer

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Clean dealership and friendly staff. The entire experience was seamless and from build to delivery was quick. The entire experience was seamless and from build to delivery was quick. More

by timrbisson Verified Customer Verified Customer

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Jake Cioffi was our BMW sales rep. He was an extremely professional top notch experienced sales pro who knew all the ins and outs of the vehicle we purchased. He was always available t He was an extremely professional top notch experienced sales pro who knew all the ins and outs of the vehicle we purchased. He was always available to answer all our questions 24/7. It’s hard to find a salesperson who has the dedication and loyalty that Jake has showed us . We highly recommend Jake for anyone looking for a BMW. More

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The dealership is comfortable and clean. The staff is accommodating. Everyone is attentive.Great showroom. The staff is accommodating. Everyone is attentive.Great showroom. More

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Amazing service from the moment you walk onto the property. I highly recommend this location . property. I highly recommend this location . More

by jcol21430 Verified Customer Verified Customer

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