Jake Trujillo

Mazda of Claremont responded

Thank you for the great feedback! We’re glad you enjoyed both the service and your time in our lounge area. A comfortable waiting space with good coffee, water, and a few treats can make a big difference while your vehicle is being taken care of. We appreciate you choosing us and hope to see you again at your next visit!

Mazda of Claremont responded

Thank you for the thoughtful recognition of our team and leadership. We’re fortunate to have dedicated employees who genuinely care about the customer experience, and we appreciate you taking the time to acknowledge Alvin and Roy. Their experience and leadership help set the tone for the entire team. We’re grateful for your support and for choosing to do business with us!

Mazda of Claremont responded

Thank you for the great feedback! We’re glad our technician was able to pinpoint the issue and get it taken care of for you. We’re also happy to hear the inspection video stood out, it’s a great way to give you a clear view of what our team is seeing with your vehicle instead of leaving you wondering what’s going on. We appreciate your trust and are glad we could get you back on the road!

Mazda of Claremont responded

Thank you for sharing this! Getting you back on the road in under two hours is always a win, and we’re glad Jake made the experience even better by being helpful and easy to work with. We appreciate you mentioning his professionalism and willingness to answer your questions. We’ll be sure to pass that along to him. Thanks for trusting us with your car!

Mazda of Claremont responded

Thank you for your wonderful review! We're glad to hear our team kept you informed throughout your visit by providing an accurate wait time and delivering on that promise. We're also happy you were able to relax comfortably in our lobby while your vehicle was being serviced. We appreciate your kind words and look forward to providing you with another smooth and efficient experience in the future!

Mazda of Claremont responded

Thank you for your excellent review! We're glad to hear that our team provided the efficient, knowledgeable, and professional service you expect. Addressing your concerns promptly and making the process smooth and stress-free is exactly what we strive for with every visit. We truly appreciate your feedback and your trust in our team, and we look forward to serving you again in the future!

Mazda of Claremont responded

Thank you for your amazing review and recommendation! We're thrilled to hear that you found our team to be friendly and honest across every department, from Service and Parts to Sales. Providing exceptional customer care throughout the entire dealership is what we strive for every day. We truly appreciate your trust and your kind words, and we look forward to being your go-to dealership for all of your vehicle needs. Thanks again for choosing Mazda of Claremont!