"Jake is an awesome salesperson. he has a great personality"
- Judy has a new car
Jake was not too pushy but knowledgeable Pleasant can very easy to deal with. He made this task much easier. I would recommend forget company because of him.
"Top Notch Customer Service!!"
I was in the market for a "new to me SUV". I live in Gardiner Maine and therefore was using the Augusta dealership. All but one of the vehicles I was interested in were at their different Bangor dealerships. Jake and Lance were fabulous and got each of the vehicles to Augusta for me to try. When I found what I wanted I realized there was an inssue with the computer. They took it right in, evaluated and fixed the issue immediately. When I finally made my decision they made the financing process super easy. Nate gave me all of my options and helped me find a loan and payment schedule that worked best for me. All I had to do was sign on the lines. Overall A FANTASTIC buying experience!!!
All members work quickly to get me into my new Limited 1500, from sales, to finance to making sure everything was all good the very next day. Thank you.
"Jakob made my purchase very easy."
Normally I feel very intimidated when car shopping. Jakob Murray made feel 100% comfortable on both occasions that I visited Darling's. He was very friendly and answered all my questions. I never once felt pressured to purchase a vehicle. He gave me all the space I needed. Everything from my first visit to financing was made very easy. I would recommend Darling's to everyone.
"Most straightforward car purchase ever!"
I went in to inquire about a couple of different options for vehicles. I was greeted by Jake Murray. We talked for a while and I went home. I went back in the next day for a test drive, and came back the following day to sign the paperwork. Jake, along with the rest of the staff were polite, easy to talk to, and not the least bit pushy. It was honestly the most painless, straightforward vehicle purchase/lease I have ever done, and that is out of approximately 25 vehicle deals I have made. My payment was $2 less than quoted, which is always a plus. I will without a doubt be referring everyone I know in the market for a vehicle to come see Jake and the rest of the staff here at Darlings in Augusta. I will be back shortly for a new vehicle for my wife.
"Jakob went above and beyond to get us what we wanted."
For the most part we were very happy with the purchase of the new van for my business. Jakob searched the state to find us what we wanted. He was very helpful and provided us with exceptional service. It was the first time working with both him and Nate Marquis and they both made things pleasant and stress free. The only disappointment I can say we had was the amount that was given to us for our trade in.But with that being said I will continue to buy and service my vehicles from Darlings.
"Smooth and great over all experience "
Jakob did a great job, he never once pushed and was just so easy going. Everyone there was so kind! They all made this process so easy and definitely seemed to have our best interests in mind. I’d buy from them again, for sure.
"Great sales staff, not pushy"
I'm of the ilk that car dealerships have a particular reputation. I'm glad to say that Darling's Hyundai did not fulfill this stereotype. Never considered Hyundai before, even with the stellar reviews. I'm glad we did.
My wife and I contacted them and test drove three vehicles, ultimately settling on the Ioniq EV, as we feel EV is the way of the future (no Veloster EV, what a shame). We did wonder why so few dealerships in Maine had this type of vehicles, and were disappointed when we initially read on on-line that the Ioniq EV was only available in CA. A welcome surprise then that just as we had settled on a Nissan Leaf, Darling's happened to have an Ioniq EV delivered. In my opinion, this car surpasses the Leaf, and as I have a hefty commute (44.1 miles in each direction), the range and comfort are important factors. The sales staff we relaxed, and I only received emails when I needed to communicate, unlike the hundreds sent to me by other dealers. I really hate the aggressive approach. Overall, a great buying experience. I should qualify the three star rating for price. EVs are still on the expensive side. I believe Nissan and Hyundai are in direct price point competition with the Leaf and Ioniq. Both are less expensive than the Chevy Bolt and Tesla.
Other Employees Tagged:
, Jakob Murray, Nate Marquis
"Best new car purchase I have ever had!"
The Sales Representative (Jake Murray) was very ,very knowledgeable and helpful, making
the purchase/lease a pleasant experience. I look forward to the next time I need a vehicle
because I know who to contact!
Dr. Bert E. Mason
"Jake is the man"
I bought a used Toyota Tundra at Darlings, it was exactly what I was looking for but it took me some time to get the finances squared away. My salesman Jake held the truck for me and made sure it was ready to go when I went up to pick it up-he even had one of the service guys, buff a mess off the rear door without me asking. Great guy, straight shooter, no bs.