Jakob Ritter
Jakob Ritter at Five Star Subaru of Grapevine

Jakob Ritter | Page 3

Service Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
25 Reviews
5.0

25 Reviews

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25 Reviews of Jakob Ritter

October 27, 2023

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Employee Rating

The service department is top notch. Advisors are friendly. Technicians are knowledgeable. Everyone I come in contact with is stellar! More

by ryanmurray1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Five Star Subaru of Grapevine responded

Ryanmurray1, Thank you so much for taking the time to share your fantastic feedback with us. We're thrilled to hear that you've had such a positive experience at Five Star Subaru. Our advisors and technicians take great pride in delivering top-notch service, and it's wonderful to see so many names on your list of recognition. We look forward to scheduling future appointments at 817-438-1700. In the meantime, enjoy your ride! Sincerely, Jake Ritter, Service Director

September 14, 2023

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Employee Rating

From valet to manager, they are nice people who respond , explain, and fixe quickly our need. Treated us like a family member, they really want to have us back, always. More

by Tuongvien669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Roberts

Sep 15, 2023

Five Star Subaru of Grapevine responded

Hello Tuongvien669, Efficient services are to be expected at Five Star Subaru. It is our goal to help our customers get back on the road in a timely manner, so we hope to hear from you again at 817-438-1700. Safe travels and please call us when you have future vehicle needs. Thank you, Jake Ritter, Service Director

August 23, 2023

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Employee Rating

Excellent. Caring service.Repaiirs were done professionally in a timely manner. Will go b ack again More

by jb9820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Zambrana

Aug 24, 2023

Five Star Subaru of Grapevine responded

Thank you, jb9820, for choosing our Five Star Subaru service team for your car's care. We want to hear from you at 817-438-1700 any time you have questions. Helping you fully enjoy your Subaru is the goal. Thanks again and please call on us when you need our advice. Best regards, Jake Ritter, Service Director

August 19, 2023

Dealership Rating
Employee Rating

Five star subaru of grapevine is always the best experience. Everyone is so friendly and trustworthy More

by Deion.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor , Deion Thomas

Aug 20, 2023

Five Star Subaru of Grapevine responded

Thank you, Deion for servicing your vehicle at Five Star Subaru. Call on our advisors and techs with future care needs at 817-438-1700. It would be our pleasure to assist again. Safe travels, Jake Ritter, Service Director

June 28, 2023

Dealership Rating
Employee Rating

I had an issue with my AC not working properly. after initially recharging with refrigerant to no avail,5 star replaced the whole compressor at no charge because of the miss diagnosis More

by myronnovak
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian

Jun 28, 2023

Five Star Subaru of Grapevine responded

Hello myronnovak, We appreciate helping with your vehicle care at Five Star Subaru. Customer satisfaction is a high goal in the service department and we welcome the chance to address future maintenance needs. Call on us at 817-438-1700. Thank you for your endorsement and business. Take Care, Jake Ritter, Service Director

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