Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine
Refer Me

Mike Ohanesian

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
5.0
187 Reviews
5.0

187 Reviews

Write a Review

187 Reviews of Mike Ohanesian

April 19, 2024

Dealership Rating
Employee Rating

Mike Ohanesian, my service advisor, was so helpful and very knowledgeable. He took the time to keep me updated on the status of the repairs. Thank you Mike! More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 19, 2024

Five Star Subaru of Grapevine responded

Victor, We appreciate you at Five Star Subaru! Between visits, reach Mike and our techs at 817-438-1700 if questions arise. We are here to address all of your vehicle concerns. Thank you for being one of our valued customers! Best regards, Jakob Ritter, Service Director

April 18, 2024

Dealership Rating
Employee Rating

Fantastic service. Pleasant staff and expeditious expert service. They took great care of us here and answered all questions. We’d highly recommend this dealership. More

by Bienjames2023
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, Rex So

Helpful
Report | Print
Apr 19, 2024

Five Star Subaru of Grapevine responded

Thank you, Bienjames2023, for choosing Five Star Subaru for your car's care. We appreciate this recognition of both our sales and service staff. Please let us know when you are in need of our services at 817-438-1700. We will look forward to hearing from you. Best regards, Jakob Ritter, Service Director

April 09, 2024

Dealership Rating
Employee Rating

Went in for an oil change and tire rotation and my Service Rep Mike was polite, professional and helpful. Mike gave an estimate of when the car would be ready and the car was done and washed before th More

by chipanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 10, 2024

Five Star Subaru of Grapevine responded

Chipanderson, Thank you for your kind words! We take pride in our well-trained staff and their commitment to providing excellent service at Five Star Subaru. We're thrilled to hear that you had a positive experience with Mike and our service team. If you ever need assistance in the future, don't hesitate to reach out to 817-438-1700. Take care, Jakob Ritter, Service Director

March 27, 2024

Dealership Rating
Employee Rating

Scary situation with a giant plastic tumbleweed, was very worried about my Subaru. Five Star got it in and looked at and fixed the (thankfully) minor damage. More

by tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 28, 2024

Five Star Subaru of Grapevine responded

Tracey, We were relieved to find that your Subaru's damage was minor and that we could address it promptly. Thank you for entrusting Five Star Subaru with your vehicle! If you have any further concerns or need assistance in the future, don't hesitate to reach out to 817-438-1700. Safe travels, Jakob Ritter, Service Director

March 21, 2024

Dealership Rating
Employee Rating

The service department customer representative went out of his way to assure our new part was installed in a timely manner. More

by Bobbi.farrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 22, 2024

Five Star Subaru of Grapevine responded

Thank you, Bobbi, for choosing Five Star Subaru for your vehicle care. Timely service is the goal and we hope you reach out to Mike again in the future at 817-438-1700. We appreciate you. Best regards, Jakob Ritter, Service Director

March 15, 2024

Dealership Rating
Employee Rating

They are helpful and timely. Always smiling. Great service and research any issues. New addition of quick service check in very helpful. More

by Karen Nygaard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 16, 2024

Five Star Subaru of Grapevine responded

Thank you, Karen, for taking the time to rate your Five Star Subaru service visit. Customer experience is our focus and we look forward to addressing your future vehicle needs. Reach us any time at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

March 11, 2024

Dealership Rating
Employee Rating

I always have a great experience, the service department is always great to work with . More

by edmendez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 12, 2024

Five Star Subaru of Grapevine responded

Edmendez19, We appreciate the chance to help with your vehicle care at Five Star Subaru. Your loyalty means a lot to us. Reach Mike and our team at 817-438-1700 whenever you have car concerns. We want you to continue loving your Subaru. Thank you, Jake Ritter, Service Director

March 08, 2024

Dealership Rating
Employee Rating

Friendly, accommodating, professional service from every staff member. Kept in communication regarding appointment, length of time involved, and I also received updates. More

by leannetrammell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis in service, Darrell Cooper in sales

Helpful
Report | Print
Mar 09, 2024

Five Star Subaru of Grapevine responded

Thank you, Leanne, for choosing the Five Star Subaru service staff to care for your car. Mike and our techs are available at 817-438-1700 to address any additional concerns. Safe travels and call on us any time. Best regards, Jake Ritter, Service Director

March 01, 2024

Dealership Rating
Employee Rating

Beautiful car. Joe helped get us a great deal on the perfect vehicle. The whole process was quick and met our needs exactly. This is our second car from this dealer More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Jose Zambrana, Joe Tareen

Helpful
Report | Print
Mar 02, 2024

Five Star Subaru of Grapevine responded

Congratulations, Paul, on your new Subaru! We are excited to add you to the Five Star Subaru family. Joe and our staff welcome you to stop by or call 817-438-1700 when you need vehicle advice. Our goal is to make owning your new car the best experience. Thank you for your business and recommendation! Take care, Doug Laymon, Sales Manager

February 29, 2024

Dealership Rating
Employee Rating

Five Star Subaru is the most customer-focused auto dealer I have ever dealt with im over 55 years of driving. Their service staff is top notch and always have their customers' best interest as their priorir More

by PapaJAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 01, 2024

Five Star Subaru of Grapevine responded

PapaJAG, Your kind comments are truly appeciated. Thank you! When Mike and our service team can help you enjoy your car, stop by Five Star Subaru or call 817-438-1700. Your driving comfort is our focus. Best regards, Jake Ritter, Service Director

1
2
...
19

Dealership Inventory (291 Vehicles)

new 2024 Subaru Solterra car, priced at $48,428
2024 Subaru Solterra
new
Cosmic White Pearl exterior
Unknown
All-wheel Drive
$48,428
View Details
new 2024 Subaru Crosstrek car, priced at $33,318
2024 Subaru Crosstrek
new
Magnetite Gray Pearl exterior
CVT
All-wheel Drive
$33,318
View Details
2024 Subaru Ascent
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
$44,490
View Details
2024 Subaru Ascent
new
Crystal White Pearl exterior
CVT
All-wheel Drive
$41,075
View Details
new 2024 Subaru Outback car, priced at $39,522
2024 Subaru Outback
new
Crystal White Pearl exterior
CVT
All-wheel Drive
$39,522
View Details
2024 Subaru Outback
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
$36,903
View Details
View All Inventory