Jalisa Bell

We were nervous about going to a dealership to buy a car, but we worked with Pedro C. and he was incredible! Very laid back and great to work with. Highly recommend! but we worked with Pedro C. and he was incredible! Very laid back and great to work with. Highly recommend! More

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From beginning to end, the customer service at this dealership has been top tier. The entire car-buying process was seamless, efficient, and exceeded my expectations. Everyone was professional, friendl dealership has been top tier. The entire car-buying process was seamless, efficient, and exceeded my expectations. Everyone was professional, friendly, and made the experience stress-free. It’s rare to find a dealership that consistently delivers this level of service, and I truly appreciate the care and professionalism of the entire team. As long as I’m purchasing Toyota vehicles, this will be the dealership I choose. Highly recommend! Special shoutout to Zach & Mo! More

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The salesmen we worked with did not ensure our car was ready for being sold. We took possession of the car unknowingly with a nail in the tire and without a wheel lock key. The car also did not include th ready for being sold. We took possession of the car unknowingly with a nail in the tire and without a wheel lock key. The car also did not include the correct year of owners manual. I expected a Toyota certified car to be ready for delivery and the sales people to care about our experience and safety. More

by shelleyw1224 Verified Customer Verified Customer

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Great Customer Service & Very Knowledgeable. My Dad Has ALWAYS Bought Cars With Octavio Mendoza. If You Go, Ask For Him. GREAT AT WHAT HE DOES! My Dad Has ALWAYS Bought Cars With Octavio Mendoza. If You Go, Ask For Him. GREAT AT WHAT HE DOES! More

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After multiple dealers gave me a hard time about pricing, Jesus Rico came through with the car of my dreams and at a price I was happy with! Thank all at Norm Reeves for making a girls dreams come true! Jesus Rico came through with the car of my dreams and at a price I was happy with! Thank all at Norm Reeves for making a girls dreams come true! More

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The dealership has the old “check with my manager “ style. Everything had to be approved by the managers. Our salesman was fairly new to the auto sales business. He was kind, patient and easy to work w style. Everything had to be approved by the managers. Our salesman was fairly new to the auto sales business. He was kind, patient and easy to work with. It took about 4 hrs to buy the car. More

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Rico was great. Easy to talk to. Listened to what I want and we were able to work out a deal. Only complaint is that it took 2 hours to complete the paperwork. Easy to talk to. Listened to what I want and we were able to work out a deal. Only complaint is that it took 2 hours to complete the paperwork. More

by JR17 Verified Customer Verified Customer

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Everyone was pleasant, respectful and good to work with. Zack+, J Bell+ and Mo+ but should slow down a little and enjoy life and his 3 sons. J Bell we hope your car will taken care of sometime this year and Zack+, J Bell+ and Mo+ but should slow down a little and enjoy life and his 3 sons. J Bell we hope your car will taken care of sometime this year and your 2 daughters are as cute as their mother. Zack we don't care what anyone says you could have given us more for trade-in maybe next time at Audi Dallas. More

by Wayne Verified Customer Verified Customer

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Carmelo was very professional, helpful, and easy to work with throughout the entire process. He answered all our questions, made everything smooth, and provided excellent customer service. I highly recommen with throughout the entire process. He answered all our questions, made everything smooth, and provided excellent customer service. I highly recommend Carmine Liuzzi at Norm Reeves Toyota Dallas to anyone looking for a great car-buying experience. More

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Norman Reeves Toyota is amazing and the customer service team is very helpful and supportive Thank you Richard Garza for your help you was a blessing to me team is very helpful and supportive Thank you Richard Garza for your help you was a blessing to me More

by CARREDWARD124 Verified Customer Verified Customer

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