Troy Cowart
Troy Cowart at Norm Reeves Toyota Dallas

Troy Cowart

Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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1 Review of Troy Cowart

July 19, 2026

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The salesmen we worked with did not ensure our car was ready for being sold. We took possession of the car unknowingly with a nail in the tire and without a wheel lock key. The car also did not include th More

by shelleyw1224
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Recommend Dealer
No

Other Employees Tagged: Jalisa Bell, Bishwa Panthi

Jul 20, 2026

Norm Reeves Toyota Dallas responded

Shelley, I sincerely apologize for the issues you encountered with your purchase. It's unacceptable to us that your car wasn't ready for delivery, and we clearly missed the mark here. I want to make things right and ensure all of these concerns are addressed promptly. Please reach out so I can assist you immediately. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

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