Jamael Lee | Page 3

This was such a good experience! I felt very respected and I felt like Bob Tomes Ford genuinely wanted my business. I really appreciated being able to negotiate over text. Derrick wa I felt very respected and I felt like Bob Tomes Ford genuinely wanted my business. I really appreciated being able to negotiate over text. Derrick was fantastic in his responsiveness. I have a friend looking for a Ford and I am going to send Derrick and Jamael's info her way. They were wonderful to work with. More

by ruthiecole27 Verified Customer Verified Customer

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Every employee I encountered at Bob Tomes was courteous and friendly. However, I was disappointed that it took so long to process my financing for the vehicle I purchased. I had to last minute change plans and friendly. However, I was disappointed that it took so long to process my financing for the vehicle I purchased. I had to last minute change plans to report to my next duty station for the Air Force because it took so long. More

by kennethgbaird15 Verified Customer Verified Customer

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Good follow-through. I had a few warranty questions after the purchase and they provided me the info I wanted. I had a few warranty questions after the purchase and they provided me the info I wanted. More

by ANDREWLILLEHAUGEN Verified Customer Verified Customer

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Good customer service. A pleasant buying experience. Jamal did a good job of keeping my interest. A pleasant buying experience. Jamal did a good job of keeping my interest. More

by wyosooner Verified Customer Verified Customer

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Easy buying process got exactly what I wanted as well in a timely manner and fashion a timely manner and fashion More

by tscryba Verified Customer Verified Customer

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Good until price negotiations. Transparency was not provided in discussions, differences in dealer add ons fees presented vs what was initially included, not returning customer key Transparency was not provided in discussions, differences in dealer add ons fees presented vs what was initially included, not returning customer keys during negotiations. More

by CASEY.DAVIS05 Verified Customer Verified Customer

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Jamael our salesman was very professional highly recommend him . Our 2025 for bronco was washed and ready for us. Financing was done as well.. thanks to all. recommend him . Our 2025 for bronco was washed and ready for us. Financing was done as well.. thanks to all. More

by bryonwilbanks Verified Customer Verified Customer

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Jamael our salesman was very professional highly recommend him. He had our 2025 Ford bronco sport washed and ready.. financing was amazing. All paperwork was ready for us in and out in an hour. Than recommend him. He had our 2025 Ford bronco sport washed and ready.. financing was amazing. All paperwork was ready for us in and out in an hour. Thank you to all . More

by bryonwilbanks Verified Customer Verified Customer

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I just want to say thanks for all of the help. The team at Bob Tomes Ford was extremely helpful and made my experience great. The team at Bob Tomes Ford was extremely helpful and made my experience great. More

by marcos10puga Verified Customer Verified Customer

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Sell process was slow but easy once we finally got to it. There were some flaws with the vehicle that were called out during the sell. Bob Tomes did come through and replace/repair everything on their dime e There were some flaws with the vehicle that were called out during the sell. Bob Tomes did come through and replace/repair everything on their dime even though it was a process to get everything in motion. There service department was very responsive. More

by grant.lawson Verified Customer Verified Customer

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