Jamal Alkatib

Jose Rivera is the man you want to buy from at Hoffman Toyota in West Simsbury, CT. He’s a knowledgeable about the product and there is no pressure on the sale. He explains everything clearly and is exc Toyota in West Simsbury, CT. He’s a knowledgeable about the product and there is no pressure on the sale. He explains everything clearly and is excited to show you the features of each vehicle. Jose helped my mom, myself, and my best friend to choose vehicles and we will recommend him to all of our friends and family. This guy is a multitasker and he’s smart. Definitely a great asset to the dealership! More

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I had an outstanding experience at Toyota West Simsbury thanks to Luis, Jamal, and Jose. From the moment I walked in, they were friendly, professional, and genuinely helpful. Luis was knowledgeable and thanks to Luis, Jamal, and Jose. From the moment I walked in, they were friendly, professional, and genuinely helpful. Luis was knowledgeable and took the time to explain everything clearly, making sure I was comfortable with each step of the process. Jamal made financing easy and stress-free, offering great options and answering all of my questions with patience. Jose ensured the vehicle was in perfect condition and walked me through all the features before I drove off the lot. Their teamwork and customer-first attitude made the whole experience smooth and enjoyable. I highly recommend this team if you’re looking for top-notch service and a dealership you can trust! More

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Extremely knowledgeable about the product Very friendly and helpful personnel Could not have had a better customer experience Will recommend to others and helpful personnel Could not have had a better customer experience Will recommend to others More

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Amazing! Jeff and Julie were fantastic to work with. They got me in a safe and reliable vehicle for my family that I love Jeff and Julie were fantastic to work with. They got me in a safe and reliable vehicle for my family that I love More

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Eddie was an excellent consultative representative. He listened to my needs, presented the options, and was very open and transparent throughout the entire process. Once I decided on a car, Eddie quick He listened to my needs, presented the options, and was very open and transparent throughout the entire process. Once I decided on a car, Eddie quickly located one and brought it to the dealership in no time. The entire team at Hoffman is courteous, always smiling, and truly the best professionals out there. I highly recommend Hoffman and Eddie to anyone looking to buy a new car and enjoy the experience. More

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Dave made us feel he was looking out for best interests; no unnecessary sales pressure & very knowledgeable about the cars. Staff was pleasant and made the sales process stress less. no unnecessary sales pressure & very knowledgeable about the cars. Staff was pleasant and made the sales process stress less. More

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Disorganized upon arrival. Was assigned one person then had to deal with someone different. Car listed on website had been sold. Would not buy from here again. Was assigned one person then had to deal with someone different. Car listed on website had been sold. Would not buy from here again. More

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I worked with Hoffman sales associates to buy a Toyota Rav4 Prime Plug in Hybrid from a distance, and after working out some details with Patrick was able to travel the 1300 miles to complete the purchase Rav4 Prime Plug in Hybrid from a distance, and after working out some details with Patrick was able to travel the 1300 miles to complete the purchase and drive it back home. Patrick worked with me on the details of the deal and helped a lot. And when the software had “technical difficulties” he made sure I left the lot with a fully functioning new vehicle, so kudos! I didn’t like the final paperwork part. It was rushed; and I needed to complete the registration in my home state due to needing veteran plates, while avoiding any unnecessary fees. I could go on about “conveyance fees” and “document fees” (for example, why should a person have to pay an extra $155 for document processing if one was already charged a $699 document/conveyance fee? Especially when one could register in one’s home state and avoid any overcharges and fees). I was disappointed that Jamal didn't follow up with me like he said he would about my registering in my home state. However, I have a quality vehicle and I think, well according to my wife, I can call this a win for me and for Hoffman. More

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Hoffman Toyota is great! I just picked up my new RAV4 and Julio ( brand specialist) was very professional and thorough during the complete process. I have dealt with othe I just picked up my new RAV4 and Julio ( brand specialist) was very professional and thorough during the complete process. I have dealt with other Hoffman stores (all great) and Toyota was no exception. More

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This dealership does everything right. Excellent communication, professional, fully organized and informed. Friendly and helpful. Great experience with the whole staff. Excellent communication, professional, fully organized and informed. Friendly and helpful. Great experience with the whole staff. More

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