Jamal Alkatib | Page 7

best Toyota dealership !! I had a wonderful experience at Hoffman Toyota .because of Jamal Alkatib . I have been buying Toyotas for 18 years at other dealerships , but I am now I had a wonderful experience at Hoffman Toyota .because of Jamal Alkatib . I have been buying Toyotas for 18 years at other dealerships , but I am now only a Hoffman customer . He went above and beyond to make sure I got the best deal and was happy with the service . This was a first !! Thank you Jamal and Tyrrell!! More

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Amazing, quick service! Came in at 5pm to buy a Scion, left by 7 with the car...Jamal was absolutely amazing in finance. He really helped us out! Came in at 5pm to buy a Scion, left by 7 with the car...Jamal was absolutely amazing in finance. He really helped us out! More

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Good experience After dealing with Julio Sosa, I would definitely recommend this dealership! Julio Sosa took care of everything from the sales side of the house. Un After dealing with Julio Sosa, I would definitely recommend this dealership! Julio Sosa took care of everything from the sales side of the house. Unfortunately, the agreed upon apr was not honored by their finance department. Their excuse was that I had a low score, which only occurred due to the fact that my credit union ran my credit score once and toyota ran it a second time which in turn lowered my score. The sales staff was fine but the finance staff leaves much to desire. With that said, I would definitely buy another vehicle from Julio Sosa... but will definitely use my fed credit union the next time around. Honesty is the best policy especially when your business thrives on repeat customers and recommendations. More

by MLEW803 Verified Customer Verified Customer

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Fantastic First-Time Buying Experience! I wasn't planning on being in the market for a new car but my 2002 Toyota Camry that I bought from a co-worker a while back just had too many issues t I wasn't planning on being in the market for a new car but my 2002 Toyota Camry that I bought from a co-worker a while back just had too many issues to reasonably fix. I ended up deciding to lease a 2016 Scion iA and Bill Jones was extremely helpful and accessible during the process. Between the student discount and the trade-in value, they covered the remaining cost of my loan on my old car. Additionally, Jamal helped make the potentially overwhelming signing process as clear and transparent as possible. I was extremely happy with my experience. More

by laj517 Verified Customer Verified Customer

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Great Experience! This was my first time buying a new car and I must say I had the best experience with Julio and Jamal. Julio took me on a test drive and told me all This was my first time buying a new car and I must say I had the best experience with Julio and Jamal. Julio took me on a test drive and told me all about the features available in the RAV4 and I was sold instantly. Then Jamal sat down and discussed all of our options and made sure I left with the best car for me. I will definitely be returning to Hoffman for any other car purchases. More

by BLPEARSON24 Verified Customer Verified Customer

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Easy. No haggling. I've always been hesitant to visit car dealers because of poor past experiences. But Hoffman was very easy to deal with and helpful in finding exactly I've always been hesitant to visit car dealers because of poor past experiences. But Hoffman was very easy to deal with and helpful in finding exactly what I wanted. John Rossley was very attentive to my calls and emails and worked with my bank and insurance to help close the deal quickly. Very positive experience. At the closing Jamal was very helpful and knowledgable and helped me to get a lower rate than my bank offered lowering my payments substantially. More

by TROSEN0 Verified Customer Verified Customer

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Simple and Easy My Rav4 lease was ending and after trying to work with another Toyota dealership I was less than enthusiastic to about getting a new vehicle. At Hoffm My Rav4 lease was ending and after trying to work with another Toyota dealership I was less than enthusiastic to about getting a new vehicle. At Hoffman Jose Rivera understood my frustrations and made the process more than easy. He asked me what I wanted and within 30 mins I was in a new lease with a new Rav4, with EVERYTHING I wanted, at the perfect payment. Jose R. And Jose Espinosa made my purchase experience simple and easy, and I was able to breathe a sigh of relief. If you want a haggle free, no stress experience to purchase/lease a car you'll love- then I would highly recommend Hoffman Toyota and working with Jose Rivera! More

by CHRISTINA7997 Verified Customer Verified Customer

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Would not work with Jamal again. Alvin was helpful when discussing our purchase. Jamal was absolutely horrible to work with. While he printed our paperwork, he literally answered 10 Alvin was helpful when discussing our purchase. Jamal was absolutely horrible to work with. While he printed our paperwork, he literally answered 10 phone calls from his kids and was yelling at them. He explained nothing in the paperwork. He also told us he was giving us an 8 year warranty but instead charged us 1800 dollars for it. When we went back to take the warranty off, he told us our car was never certified, and when I tried to discuss it with him, he said he didn't care and that's not what we were there to discuss. Afterwards I saw the sales managers who confirmed our car was indeed certified, and Jamal was lying. He was cocky and rude and I would never work with him again. Sales managers Zachary and James were helpful when I visited to clear up paperwork issues, and they seem to really care about the customers being happy. More

by POWERUPCT Verified Customer Verified Customer

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A+ CUSTOMER SERVICE & GREAT BUYING EXPERIENCE Very knowledgeable, patient & friendly Sales Rep plus a stress free, no hassle, no pressure buying experience .I will definitely recommend Hoffman T Very knowledgeable, patient & friendly Sales Rep plus a stress free, no hassle, no pressure buying experience .I will definitely recommend Hoffman Toyota & Jeanette to all. More

by POW123 Verified Customer Verified Customer

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Great dealership By far one of the best Toyota experiences I have had. They under promised and over delivered! Great job I will certainly return By far one of the best By far one of the best Toyota experiences I have had. They under promised and over delivered! Great job I will certainly return By far one of the best Toyota experiences I have had. They under promised and over delivered! Great job I will certainly return By far one of the best Toyota experiences I have had. They under promised and over delivered! Great job I will certainly return More

by KRINERREB Verified Customer Verified Customer

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