Jamal Hayden

I received a refund check from Nissan of Bowie for an over payment of my TAG and Title fees, The check was Dated for the 13th of January 2022 and sent to me on the 5th of May 2022. The Check is past th over payment of my TAG and Title fees, The check was Dated for the 13th of January 2022 and sent to me on the 5th of May 2022. The Check is past the 90 day expiration date and not valid. I call the dealership several times and spoke to different people none of whom would or could help, I asked to speak to a manager and would either get disconnected or routed to some random person who would then disconnect me. don't trust this dealership for post sales support. More

Report | Print

Questionable We spent two hours waiting on Finance. The car did not have an SD card. Were told it would be ordered and it would arrive in 2 days. I called 3 da We spent two hours waiting on Finance. The car did not have an SD card. Were told it would be ordered and it would arrive in 2 days. I called 3 days later just to find out the card cannot be ordered without the car being there which no we have to ask, wh wasn’t this done while we were there for 6 hours? More

by Rickfoster1171 Verified Customer Verified Customer

Report | Print

Excellent The dealer was professional and courteous explain every detail went over everything real professional and knew what he was talking about I give the The dealer was professional and courteous explain every detail went over everything real professional and knew what he was talking about I give them excellent he’s very professional More

by dawn.carter Verified Customer Verified Customer

Report | Print

Always impeccable service I have been a customer for over five years, and the service team as a whole is an outstanding organization. Every member is courteous, knowledgeable, I have been a customer for over five years, and the service team as a whole is an outstanding organization. Every member is courteous, knowledgeable, and eager to perform. They take their time in their work to ensure integrity of my vehicle, and I am always confident driving my car out of the shop after they are complete. No worry of risk or malfunction. The service team is the reason I keep returning to Nissan of Bowie, because they actually care. I've never been upsold, asked for unnecessary service, or gotten faulty parts. Nissan of Bowie's Service Team is the definition of integrity and none of the other dealerships compare. Keep up the outstanding work! More

by C.WAGNER Verified Customer Verified Customer

Report | Print

Walk ins available and hours of operation are A plus. I was in and out without an appointment on a Saturday. Employees were all congenial and helpful. I hadn't expected to pay for tire rotation. I was in and out without an appointment on a Saturday. Employees were all congenial and helpful. I hadn't expected to pay for tire rotation. More

by CEFelton Verified Customer Verified Customer

Report | Print

My service advisor was courteous and informational My service was timely and I enjoyed the free popcorn in the waiting area. My service advisor gave me time on how long my service would be and it was m My service was timely and I enjoyed the free popcorn in the waiting area. My service advisor gave me time on how long my service would be and it was met More

by SKIPNITTY55 Verified Customer Verified Customer

Report | Print

Excellent I came to Nissan for a routine oil change. I was not there for long before I know it the car was complete. Excellent service. 😁 I came to Nissan for a routine oil change. I was not there for long before I know it the car was complete. Excellent service. 😁 More

by KDROBERTS117 Verified Customer Verified Customer

Report | Print

Professional, courteous, great. I have purchased many cars throughout life and though it has always been somewhat time consuming, this dealership has it together. I am pleased with I have purchased many cars throughout life and though it has always been somewhat time consuming, this dealership has it together. I am pleased with everyone’s character, and professionalism that I’ve.come across and the atmosphere is peaceful and elegant. I highly recommend this dealership for the purchase of a new Nissan vehicle. More

by smoorecooper Verified Customer Verified Customer

Report | Print

Amazing Service is Expected and Always Received Great service from the initial greeting, explanation of services needed and prep for next visit are always received when I visit. I truly enjoy my exp Great service from the initial greeting, explanation of services needed and prep for next visit are always received when I visit. I truly enjoy my experience and it’s rarely a long wait. More

by QJCHEEKS Verified Customer Verified Customer

Report | Print

Oil Change and Car Wash Package is a JOKE How do you provide a package that include unlimited car washes and they don't dry your car off (and the blower does NOT completely dry your car) nor d How do you provide a package that include unlimited car washes and they don't dry your car off (and the blower does NOT completely dry your car) nor do they vacuum. My 1st complaint of many for the service center, not the sales department! More

by Hollywoodstars123 Verified Customer Verified Customer

Report | Print