James Buckner

My service experience was unique. Chad the service manager helped me all the way through my experience and explained things to me so I could understand the problems with my car. Chad Chad the service manager helped me all the way through my experience and explained things to me so I could understand the problems with my car. Chad and his team went above and beyond on helping me with the issues to my car. Thank you More

by SPECIALCARRIERS Verified Customer Verified Customer

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The service team provided a timely notification of requested parts having arrived and follow up service was performed as planned. I dislike the remote appointment scheduling line. requested parts having arrived and follow up service was performed as planned. I dislike the remote appointment scheduling line. More

by MDKAUFFMANJR Verified Customer Verified Customer

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Employees are always kind and helpful. I encountered Madison (?) at the service center desk last time I was in for my 1st service. Madison was polite and helpful w any questions I had. My I encountered Madison (?) at the service center desk last time I was in for my 1st service. Madison was polite and helpful w any questions I had. My car was in & out in less than an hour. Snacks were good. Coffee fresh. ☺️ More

by rashby62 Verified Customer Verified Customer

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I was very pleased the very first call to the dealership she answered everyone of my questions and it got better after arriving and dealing with Dillon and James They made our surprise purchase for our ni she answered everyone of my questions and it got better after arriving and dealing with Dillon and James They made our surprise purchase for our niece exactly as we imagined More

by Cindy Verified Customer Verified Customer

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We bought two cars from Michael East. He listened to what we were looking for, was polite, followed up with us, and remembered our names. He brought up good points and pros/cons about dif He listened to what we were looking for, was polite, followed up with us, and remembered our names. He brought up good points and pros/cons about different car models. Michael made us not dread buying a car. More

by Nicholas Verified Customer Verified Customer

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My buying experience with Steve was absolutely exceptional!! I was hugging everyone when I left!! 😀 exceptional!! I was hugging everyone when I left!! 😀 More

by BETHWAGNER716 Verified Customer Verified Customer

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Sales Manager Jame Buckner was great to work with. Professional and no xx. Made deal quick and easy and listened to what we wanted and we came to a deal that we were happy with. Sales person Mich Professional and no xx. Made deal quick and easy and listened to what we wanted and we came to a deal that we were happy with. Sales person Michael Moore was awesome. Friendly, professional and knowledgeable. Went above and beyond our expectations. We would ask for him for our next purchase. Finance gentleman-forgot name. Again, great service. This being our third purchase from WJ Subaru we have never had a bad experience. As far as we are concerned this is the only place to buy a car. I would recommend starting here, even if it’s not for a Subaru. They genuinely care about the customer. Thank you, Jason & Dana Helle Both retired Navy. More

by JASONJHELLE.TN Verified Customer Verified Customer

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Over all great dealership. Wonderful staff I met. Suggestion.... Make customer contact more personable. Meaning, phone calls as a constant means of regular communication. Then Wonderful staff I met. Suggestion.... Make customer contact more personable. Meaning, phone calls as a constant means of regular communication. Then back calls up with emails and texts. Or, if the customer prefers other means. More

by GARYLENA Verified Customer Verified Customer

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This experience was amazing since I got to tue door the sell representative Josue Ortiz was amazing the manager and the finance person, best experience. This is my 3 car with Wyatt Johnson, 2 with Subaru. sell representative Josue Ortiz was amazing the manager and the finance person, best experience. This is my 3 car with Wyatt Johnson, 2 with Subaru. Highly recommend it More

by JOSEROJASDIAZ81 Verified Customer Verified Customer

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I am Autistic; my partner took my car to the shop, to inspect a system malfunction identified as, result of recent car incident! State Farm was receptive to Wyatt J. feedback; paying for repairs. Car inspect a system malfunction identified as, result of recent car incident! State Farm was receptive to Wyatt J. feedback; paying for repairs. Car was due for 30,000mi check; applied package deal, to service requested; suggested other services pertaining to 30,000mi check. More

by Cotton Verified Customer Verified Customer

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