James Carlin | Page 6

Arrived at Scranton for my appointment at 8:00 AM. I was greeted by a service representative who directed me my service person. Servicce was excellent with great customer service! Very courteous, knowledgea greeted by a service representative who directed me my service person. Servicce was excellent with great customer service! Very courteous, knowledgeable and pleasant. More

by marc_leesr Verified Customer Verified Customer

Report | Print

Our salesman , James Carlin was greatHe was patient with Our salesman , James Carlin was great He was patient with us and explained everything we needed to know It was a smooth transaction We pleasantly Our salesman , James Carlin was great He was patient with us and explained everything we needed to know It was a smooth transaction We pleasantly surprised More

by JOALJO1 Verified Customer Verified Customer

Report | Print

Great service by James Carlin! The sale process was very efficient. Team was very good about COVID protocols as well. I would recommend dealership to friends. efficient. Team was very good about COVID protocols as well. I would recommend dealership to friends. More

by donald.allan Verified Customer Verified Customer

Report | Print

Wonderful experience. Sales staff is knowledgeable and easy to work with. Found the vehicle that I was looking for and at an affordable price. I will return and recommend this dealership to others. easy to work with. Found the vehicle that I was looking for and at an affordable price. I will return and recommend this dealership to others. More

by HTOCE2003 Verified Customer Verified Customer

Report | Print

My decision to purchase a 2019 XT5 was based on a full 4 year warranty. It was only 18 months at signing and I was told that I could not back out of the deal. Then they tried to sell me $8,500 of maintena year warranty. It was only 18 months at signing and I was told that I could not back out of the deal. Then they tried to sell me $8,500 of maintenance coverage! BOGUS DEAL.1 More

by rbedard007 Verified Customer Verified Customer

Report | Print

The salesman James, was very helpful as were the other folks I dealt with. It all went rather quick, but a good experience so far . folks I dealt with. It all went rather quick, but a good experience so far . More

by buckwerks Verified Customer Verified Customer

Report | Print

James was very helpful, and I am very pleased with the service I got and will be back for sure couldn’t ask for a better experience service I got and will be back for sure couldn’t ask for a better experience More

by BUDDACARLIN1 Verified Customer Verified Customer

Report | Print

Great overall staff very helpful wont give up until they put you in the right in the right vehicle for your expense thank you james put you in the right in the right vehicle for your expense thank you james More

by HOMELINE35 Verified Customer Verified Customer

Report | Print

Imformative. Friendly.Scocial distancing maintained. Salemen Did not push for me to buy the car.But way too much pressure to buy Simoniz package.keep saying no.Did not want to and another 1000 dollars Salemen Did not push for me to buy the car.But way too much pressure to buy Simoniz package.keep saying no.Did not want to and another 1000 dollars to my sale on a fixed income.I lost track of all the sales tactics and felt I had to be extremely stronge with the person who I signed paperwork with.Otherwise over all very happy. More

by NURSEDIANE.247 Verified Customer Verified Customer

Report | Print

Everyone was very helpful and very accommodating enough though I forgot my appointment time and was giving a different time. The only thing that is missing is an area with chairs outside with this hole CO though I forgot my appointment time and was giving a different time. The only thing that is missing is an area with chairs outside with this hole COVID thing that is all that is missing More

by AMELIALOPES0805 Verified Customer Verified Customer

Report | Print