James Carlin | Page 7

I was extremely disappointed with the sale of the car at Scranton. Within less than 48 hours the car was dead in my driveway, and there were multiple issues that they didn’t want to address. They expected Scranton. Within less than 48 hours the car was dead in my driveway, and there were multiple issues that they didn’t want to address. They expected me to ride with a tow truck driver during a global pandemic, and they disregarded my concerns. I’m very disappointed with the sales and service at Scranton and won’t be recommending them to anyone I know. More

by KTMOTTES Verified Customer Verified Customer

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Good service and staff, no unnecessary work done ! Mechanic was knowledgeable and good with people. Shop was very busy and I was taken care of quickly , thanks to all the staff at Scranton Motors ! Mechanic was knowledgeable and good with people. Shop was very busy and I was taken care of quickly , thanks to all the staff at Scranton Motors ! More

by troywhidtfeldt Verified Customer Verified Customer

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I worked with James on purchasing my new truck. He was awesome. Very helpful and if I had any questions he knew the answers. I would definitely recommend him and the dealership. awesome. Very helpful and if I had any questions he knew the answers. I would definitely recommend him and the dealership. More

by fretza Verified Customer Verified Customer

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Detailing did a terrible job , but our salesman James Carlin made up for their lack of effort . James was wonderful to work with -Thanks James ! Carlin made up for their lack of effort . James was wonderful to work with -Thanks James ! More

by TARYN2ND Verified Customer Verified Customer

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Thank you to Mr.James Carlin my sales personGreat job Thank you to Mr.James Carlin my sales person Great job done ,thank you to General Manager Mr.Trevor Hamel and Finance lady manager. Job well done!! Thank you to Mr.James Carlin my sales person Great job done ,thank you to General Manager Mr.Trevor Hamel and Finance lady manager. Job well done!!! Keep up the good work. Thank you Scranton family. More

by Mian Hussain Verified Customer Verified Customer

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every one at Scranton motors of Vernon was so friendly they helped he get into a beautiful Buick Encore of my dreams! The team here was so nice Knowledgeable and helpful during the car buying process! they helped he get into a beautiful Buick Encore of my dreams! The team here was so nice Knowledgeable and helpful during the car buying process! More

by Patty Lara Verified Customer Verified Customer

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James Carlin, was very easy to work with. Showing the car we were interested in, taking a test ride, answering all the questions we had and setting up the appointment to have a car starter installed along wi we were interested in, taking a test ride, answering all the questions we had and setting up the appointment to have a car starter installed along with supplying a loaner. It is refreshing to work with a salesman that listens to what you have to say. Thank you for your service Barb & Mike Franklin More

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Very happy with salesman James. Wasn't pushy. Answered all of our questions. Chris was very helpful with the financing. Did a good explaining all the paperwork. all of our questions. Chris was very helpful with the financing. Did a good explaining all the paperwork. More

by YJOHNSON40 Verified Customer Verified Customer

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Very unhappy with my experience since they neglected to check the vehicle once bought from an auction. My SUV needed a new transmission (2017), Torque converter, horn needed to be fixed. (and a few smaller check the vehicle once bought from an auction. My SUV needed a new transmission (2017), Torque converter, horn needed to be fixed. (and a few smaller issues that have nothing to do with driving) I live an hour away with two little babies so traveling back and forth 5x so far has been hard. The women in service has lied about things that have/have not been done or looked at. Once fixed, more codes have come on. They couldn’t come up with a report for what was checked when they took over possession of the vehicle. Not to mention, bad at returning phone calls. I paid a lot of money for my Acadia Denali, and expected good quality. I’m sadly disappointed in my decision and I now know my best interests was not in this dealerships mind. More

by MARTEL86 Verified Customer Verified Customer

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Buying a vehicle Dealing with James and a little with Trevor, found them to be very professional and helpful. Not to pushy. Fairly prompt with returning emails/phone c Dealing with James and a little with Trevor, found them to be very professional and helpful. Not to pushy. Fairly prompt with returning emails/phone calls. More

by morty2972 Verified Customer Verified Customer

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