James Carlin | Page 7

every one at Scranton motors of Vernon was so friendly they helped he get into a beautiful Buick Encore of my dreams! The team here was so nice Knowledgeable and helpful during the car buying process! they helped he get into a beautiful Buick Encore of my dreams! The team here was so nice Knowledgeable and helpful during the car buying process! More

by Patty Lara Verified Customer Verified Customer

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James Carlin, was very easy to work with. Showing the car we were interested in, taking a test ride, answering all the questions we had and setting up the appointment to have a car starter installed along wi we were interested in, taking a test ride, answering all the questions we had and setting up the appointment to have a car starter installed along with supplying a loaner. It is refreshing to work with a salesman that listens to what you have to say. Thank you for your service Barb & Mike Franklin More

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Very happy with salesman James. Wasn't pushy. Answered all of our questions. Chris was very helpful with the financing. Did a good explaining all the paperwork. all of our questions. Chris was very helpful with the financing. Did a good explaining all the paperwork. More

by YJOHNSON40 Verified Customer Verified Customer

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Very unhappy with my experience since they neglected to check the vehicle once bought from an auction. My SUV needed a new transmission (2017), Torque converter, horn needed to be fixed. (and a few smaller check the vehicle once bought from an auction. My SUV needed a new transmission (2017), Torque converter, horn needed to be fixed. (and a few smaller issues that have nothing to do with driving) I live an hour away with two little babies so traveling back and forth 5x so far has been hard. The women in service has lied about things that have/have not been done or looked at. Once fixed, more codes have come on. They couldn’t come up with a report for what was checked when they took over possession of the vehicle. Not to mention, bad at returning phone calls. I paid a lot of money for my Acadia Denali, and expected good quality. I’m sadly disappointed in my decision and I now know my best interests was not in this dealerships mind. More

by MARTEL86 Verified Customer Verified Customer

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Buying a vehicle Dealing with James and a little with Trevor, found them to be very professional and helpful. Not to pushy. Fairly prompt with returning emails/phone c Dealing with James and a little with Trevor, found them to be very professional and helpful. Not to pushy. Fairly prompt with returning emails/phone calls. More

by morty2972 Verified Customer Verified Customer

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Great James helped me throughout the whole process of buying my truck, he answered my texts even when the dealership was closed. Great people to work with t James helped me throughout the whole process of buying my truck, he answered my texts even when the dealership was closed. Great people to work with throughout the whole process, James and Chris got my payment within the range I needed it to be without excessive interest. More

by Derek C. Verified Customer Verified Customer

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Probably the best dealer I ever bought a car from I hope the Probably the best dealer I've ever bought a car from in my 80 years friendly courteous all the sales staff and other individuals I dealt with were gre Probably the best dealer I've ever bought a car from in my 80 years friendly courteous all the sales staff and other individuals I dealt with were great More

by NCHAMPY Verified Customer Verified Customer

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No pressure After doing online research I visited Scranton in Vernon to check a specific truck I had found online. As I walked in showroom I was met by a smiling After doing online research I visited Scranton in Vernon to check a specific truck I had found online. As I walked in showroom I was met by a smiling salesman (James) who was happy to show me the truck. I was surprised when my wife and were allowed to take test drive alone and given all the time we were needed. At no time did I feel pressured by a pushy salesman it felt more like I was buying from a friend. More

by BARRERAFF43 Verified Customer Verified Customer

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