James Case

First Visit James in the Blue Team was exceptional. The work was was done throughly and in a timely fashion. I was completely satisfied and will continue to use L James in the Blue Team was exceptional. The work was was done throughly and in a timely fashion. I was completely satisfied and will continue to use Landmark Fords service department. More

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timely thorough with attentive staff service staff has always been attentive and through in their work Interaction with staff folks has always been friendly and professional Office rece service staff has always been attentive and through in their work Interaction with staff folks has always been friendly and professional Office reception are is clean and inviting (coffee is too strong for me) Lounge area is comfortable Friut is a nixe touch. More

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Friendly and fast. Dropped my car off for service on my "new" used Ford Escape. James, my service adviser, met me at my car. My car was done quickly and when I went to Dropped my car off for service on my "new" used Ford Escape. James, my service adviser, met me at my car. My car was done quickly and when I went to pick it up, James let me know what they did to the car and let me know that everything looked good. He walked me into the building to the payment desk and I paid and was on my way! Nice, friendly service. More

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Great Buying Experience The buying experience at Landmark was actually pleasurable. I initially contacted Landmark through e-mail, and let them know what I was looking for. The buying experience at Landmark was actually pleasurable. I initially contacted Landmark through e-mail, and let them know what I was looking for. Conan responded to me, and found several trucks that might interest me, along with up front pricing...competitive pricing. After finding what I wanted, the purchase was no hassle, no pressure. I got the truck I wanted, at a price that was fair. What more could you ask for? More

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Excellent place to Buy and get Service Recently, I noted that my original equipment tires were not holding up well. I dropped in to service right after lunch on one day and by the same tim Recently, I noted that my original equipment tires were not holding up well. I dropped in to service right after lunch on one day and by the same time the next day, they had arranged with the tire provided to pay most of the replacement cost and had installed my new tires in time for a family trip. Again, they went beyond what they needed to do in order to provide excellent service. If you are in the market for a car or need service, I recommend Landmark without reservation. More

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Service Dept. James on the blue team did an excellent job. Perfect customer service and exceptional communication. My loaner vehicle was ready and the young lady James on the blue team did an excellent job. Perfect customer service and exceptional communication. My loaner vehicle was ready and the young lady in the rental/loaner car office was a delight to work with as well. Great staff... More

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Wonderful As always the Blue Team and James took great care of me and I couldn't be happier. If you have a need for Service Landmark and the Blue Team are who As always the Blue Team and James took great care of me and I couldn't be happier. If you have a need for Service Landmark and the Blue Team are who you should see. More

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The Workks Excellent service.... The customer service is fantastic and could not be better. The blue team goes above and beyond customer expectation. The works f Excellent service.... The customer service is fantastic and could not be better. The blue team goes above and beyond customer expectation. The works for $49 is a GREAT deal, and they wash your car. More

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Consistency is the key I've been a Landmark service customer since we had a 1990 Probe, and I have never had better service anywhere. I believe this is a top to bottom comm I've been a Landmark service customer since we had a 1990 Probe, and I have never had better service anywhere. I believe this is a top to bottom commitment to excellence, from top management to the high school kid who drove me home when I dropped my car off. And, it has been consistent over the decades we've been Landmark customers. No surprises, no drama, no day-today turnover of personnel. Just a job done so well "Exceptional" is no exaggeration. More

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Great customer service Customer service is excellent. It is given sincerely with a smile and no "attitude". When you arrive to have your car serviced, you are told approxima Customer service is excellent. It is given sincerely with a smile and no "attitude". When you arrive to have your car serviced, you are told approximate reasonable wait time. The car is done on time or sooner. More

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