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James Crowe
James Crowe at BMW of Ramsey

James Crowe | Page 10

Service Director

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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not yet
rated
110 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

40 yrs, 11 mos

not yet
rated

110 Reviews

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110 Reviews of James Crowe

April 15, 2023

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Employee Rating

Was told the appointment was going to be around 3 hours and it actually took 6 hours. I wound up late for another appointment. More

by ADEROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 26, 2023

BMW of Ramsey responded

Hello Aderosa, I apologize for the recent wait time you experienced during your vehicles service, and would like to assure you this was certainly not our teams intention. In the future, we hope to have the opportunity to regain your confidence. For now, if you wish to discuss further, please reach out to me at the contact below. Jim Crowe 551.777.5590 Service Director

April 12, 2023

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Employee Rating

Car was scheduled and serviced and done exactly when they said it would be. The service video was very helpful for understanding our vehicle. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Sally Amato, Rosiris Cordero , Anthony Candela, Juan Ferreiras, Jorge Pinero

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Apr 26, 2023

BMW of Ramsey responded

Hey Rich, thank you for scheduling your vehicles service with our BMW of Ramsey team. We are happy to have been prompt, efficient and informative. When your next service is due, we look forward to seeing you.

April 08, 2023

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Employee Rating

Recommend visiting bmw of Ramsey for all your service needs 1 service advisor in particular you should become friends with Anna P.a. Wonderful person that will be open and honest and advise you how to ke More

by BETZ1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Sally Amato, Rosiris Cordero , Anthony Candela, Juan Ferreiras, Jorge Pinero

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Apr 26, 2023

BMW of Ramsey responded

Thank you for recommending our service center here at BMW of Ramsey, and more specifically, our team member, Anna! We are happy to know you have found her to be kind, honest, and knowledgeable. For your next due service, we look forward to having you back at BMW of Ramsey.

April 07, 2023

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All personal was very nice and helpful. Dealership is nice and clean. And would recommend family and friends to use them. Service department as well very helpful More

by VANDERLINDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Candela, Robert Redcross

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Apr 07, 2023

BMW of Ramsey responded

Hello Vander Linden, The BMW of Ramsey team is happy to know your visit is worthy of recommending. We greatly appreciate the positive review you have shared here, and only hope to improve upon it during your next visit with us.

April 01, 2023

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Service is great. Video was amazing and time frame was perfect. I would recommend to anyone. More

by Izyrobledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2023

BMW of Ramsey responded

Hello, we are happy to know you found our service video summary to be helpful and would like to thank you for your willingness to recommend our team. Having you at BMW of Ramsey was a pleasure and we hope to see you again soon.

April 01, 2023

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Very accommodating and personalized service at Ramsey, I drive over an hour to service my bmw there because of the higher level of service than dealers near me. More

by i8ch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2023

BMW of Ramsey responded

Thank you for continuing to make the trip to BMW of Ramsey for your vehicles service. Our team is happy to continue providing high-level vehicle care, and we look forward to continuing to do so for years to come. Until your next service, safe travels.

April 01, 2023

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Employee Rating

Jim Crowe and his entire team were exceptional as usual. Would never consider bringing my BMW anywhere else. More

by LWEINGLASS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Weinglass

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Apr 03, 2023

BMW of Ramsey responded

Thank you for your loyalty ti Jim and the rest of our team at BMW of Ramsey. We greatly appreciate your business and look forward to working with you for years to come.

March 31, 2023

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Employee Rating

Waited for my car & was out within an hour. Awesome job by everyone, Thank you’re More

by JMR604598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Sally Amato, Rosiris Cordero, Octavio Escada , Anthony Candela, Andrew the Sales Rep is the best!

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Mar 31, 2023

BMW of Ramsey responded

Hello, thank you for the awesome review of our BMW of Ramsey service team. See you at your next visit!

March 31, 2023

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Employee Rating

Great fast service. Friendly and helpful staff. Definitely will use the service again and I recommend to everyone. More

by SIMKA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Amato, Rosiris Cordero , Anthony Candela, Nour Ishak, TED

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Mar 31, 2023

BMW of Ramsey responded

Thank you so much for your 5-star feedback. We're glad to have earned your recommendation. Our BMW of Ramsey team looks forward to serving you again down the road.

March 30, 2023

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Employee Rating

My service guy , Kenny is on point . I like that he communicates with me when it comes to my car and what needs to be done. Also the mechanics and the supervisors on site. They are very More

by ALVEDA_ALSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny.

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Mar 31, 2023

BMW of Ramsey responded

Thank you for trusting our team to care for your vehicle! We are happy to read that Kenny provided excellent communication throughout your visit, and that each member of our team provided helpful and friendly service. For any future needs, please continue to keep BMW of Ramsey in mind.

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