Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
James Flaherty
James Flaherty at Spitzer Honda Euclid

James Flaherty

Service Advisor

Spitzer Honda Euclid

915 East 200th Street
EUCLID, OH 44119

4.7
17 Reviews
4.7

17 Reviews

Write a Review

Dealership Experience

2 yrs

Languages Spoken

English English

17 Reviews of James Flaherty

June 19, 2026

Dealership Rating
Employee Rating

My experience at Honda was extremely disappointing. The customer service was poor, and I did not feel valued as a customer. The lack of communication and professionalism left me frustrated. I expected More

by KaylaRichardson120366
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mohammed Assad

Report | Print
Jun 25, 2026

Spitzer Honda Euclid responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Kayla. Thank you for bringing it to our attention. If you don't mind reaching out to us directly, we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 29, 2026

Dealership Rating
Employee Rating

Mo was awesome they need more people like Mo Assad there A1 SERVICE Phil jimmy they coo More

by Assadm0208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zade Assad, William Clapacs, Mohammed Assad, Leigh-Ann Halcik, Keirsten Nicholson, Michael Pensky, Mark Helmick, Ashley Jenkins, Phillip Kwon

Report | Print
May 29, 2026

Spitzer Honda Euclid responded

Thank you for the five-star review. We’re glad Mohammed took great care of your BMW and that Phillip contributed to your experience. We appreciate your feedback and look forward to your next visit.

May 28, 2026

Dealership Rating
Employee Rating

Was professional and friendly . The staff was courteous and informative and helpful in providing the necessary course for scheduling.my maintenance repairs. More

by leebenford68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 28, 2026

Spitzer Honda Euclid responded

Thank you for sharing your experience. We’re pleased our team was professional, friendly, and informative while helping you schedule your Honda maintenance. James will be happy to know he made a positive impression. Please reach out if we can assist you again.

April 30, 2026

Dealership Rating
Employee Rating

I was still experiencing an issue and they reevaluated it for me, no charge. Much appreciated. More

by ITSALLWEIRD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Pensky

Report | Print
May 03, 2026

Spitzer Honda Euclid responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 30, 2026

Dealership Rating
Employee Rating

It was very goodj job they do right on time service was good will come back will. Refrigerator More

by CAROLPERISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keirsten Nicholson, Michael Pensky, Donna McMickens, Ashley Jenkins, Phillip Kwon

Report | Print
Apr 30, 2026

Spitzer Honda Euclid responded

We’re thrilled Michael’s team completed your Honda HR-V service promptly, and we’re glad you found our refrigerator in the service lounge helpful. Thank you for returning to us, and we look forward to your next visit.

April 12, 2026

Dealership Rating
Employee Rating

In reference to the dealership, I have been with this dealership since 1991, so does t h at tell the story More

by BOGARTYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Jenkins, Phillip Kwon

Report | Print
Apr 14, 2026

Spitzer Honda Euclid responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We appreciate your loyalty and look forward to serving you again!

April 12, 2026

Dealership Rating
Employee Rating

All way professional, nice customer service. I would recommend, this Honda Dealer ship to my friends . More

by lamonte.mckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Pensky, Donna McMickens, Ashley Jenkins, Phillip Kwon

Report | Print
Apr 14, 2026

Spitzer Honda Euclid responded

Lamonte, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 18, 2026

Dealership Rating
Employee Rating

I was able to watch my stories Young and the Restless do I was okay. More

by BRENDA.DBERRY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 20, 2026

Spitzer Honda Euclid responded

Thanks for sharing your thoughts about your experience with Spitzer Honda Euclid. We appreciate your business and hope to see you again soon!

March 04, 2026

Dealership Rating
Employee Rating

Not the Quality of service I thought I would have received. Very poor.service work performed. More

by CarlAndCharlena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley Jenkins , Anthony, mechanic.

Report | Print
Mar 05, 2026

Spitzer Honda Euclid responded

Hello Carl and Charlena: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 06, 2026

Dealership Rating
Employee Rating

Jimmy was pleasant, progressional, and very helpful listing my service needs. He also helped me to plan my next visit. More

by CJHANNA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 06, 2026

Spitzer Honda Euclid responded

We’re glad James provided clear guidance on your service needs and helped plan your next appointment. Thank you for the five-star rating and for trusting us with your Honda HR-V. We look forward to seeing you again.

1
2

Dealership Inventory (208 Vehicles)

used 2025 Honda HR-V car, priced at $28,447
2025 Honda HR-V
used
Milano Red exterior
Automatic
All-wheel Drive
$28,447
View Details
used 2026 Honda CR-V Hybrid car, priced at $37,448
2026 Honda CR-V Hybrid
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
$37,448
View Details
new 2026 Honda Accord Hybrid car, priced at $35,013
2026 Honda Accord Hybrid
new
Nh-731p/Crystal Bl exterior
Automatic
Front-wheel Drive
$35,013
View Details
new 2026 Honda Accord Hybrid car, priced at $34,381
2026 Honda Accord Hybrid
new
Urban Gray Pearl exterior
Automatic
Front-wheel Drive
$34,381
View Details
new 2026 Honda CR-V Hybrid car, priced at $39,212
2026 Honda CR-V Hybrid
new
Radiant Red Metallic exterior
Automatic
All-wheel Drive
$39,212
View Details
new 2027 Honda HR-V car, priced at $34,303
2027 Honda HR-V
new
Nordic Forest Pearl exterior
Automatic
All-wheel Drive
$34,303
View Details
View All Inventory