James Fordham | Page 7

Wonderful Dealerships!! Just picked up a new XC90 from Volvo of the Triad. Les Young, Ben Humphrey, and James Fordham were great to work with! Professional and courteous, th Just picked up a new XC90 from Volvo of the Triad. Les Young, Ben Humphrey, and James Fordham were great to work with! Professional and courteous, they made the car buying and delivery process easy and stress-free!! Definitely worth the drive out to Winston-Salem to buy the car from them! I will gladly make the trek from the Triangle to buy from them again. More

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Worth the drive I'm 'old school' and freely admit it. I investigated several dealerships, checked client reviews and even pressed myself on Volvo drivers to enquire I'm 'old school' and freely admit it. I investigated several dealerships, checked client reviews and even pressed myself on Volvo drivers to enquire about their experience/satisfaction. Volvo of the Triad was given high marks from a three-time owner of Volvos from this dealership and she lived in Chapel Hill. Emails followed and personal visit/tour/test drive resulted in my purchase. I can count on one hand - exceptional car-buying experiences - this was one of them. More

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Great Service Oriented Dealership I was looking to buy a specific Volvo and they had several in stock. I was offered a fair price for my trade in that was within the estimate KBB I was looking to buy a specific Volvo and they had several in stock. I was offered a fair price for my trade in that was within the estimate KBB and NADA stated my vehicle was worth in it's condition. The salesman Ben Humphrey was a very nice and knowledgeable young man. I new what I wanted to pay for the vehicle based upon my research and they met my requirements. I did not have to shop here, I chose to shop here because several years ago my wife and I broke down in our old Volvo on a weekend and they fixed our car for free and got us back on the road. They didn't know us and we didn't even buy our car from them. That says a lot about the people that work there, More

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Straightforward, honest, and friendly staff The XC90 we bought from Volvo of the Triad was our first luxury vehicle purchase. We contacted the dealership before we drove out and met Thomas as so The XC90 we bought from Volvo of the Triad was our first luxury vehicle purchase. We contacted the dealership before we drove out and met Thomas as soon as we parked. Volvo of the Triad had more XC90s than any other dealership, so they gave us the best opportunity to find the options and colors we had in mind. Thomas was amazing to work with: he was patient, frank, and genuine. He walked us through the XC90 options on site and took us on an extended test drive. When we sat down to talk numbers, we felt like everything was on the table: we knew our price, and felt respected in the decisions we made to reject and, finally, accept their offer. We are very happy with our purchase and will recommend Volvo of the Triad to our friends. More

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Filled in the about .. the car..got a call right away .Good Found the car And price I was looking for on line with Volvo of the Triad..and filled in the info.and got a call in seconds.and said they would get m Found the car And price I was looking for on line with Volvo of the Triad..and filled in the info.and got a call in seconds.and said they would get me that price .. . More

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A buying experience with no rough edges. Volvo of the Triad has perhaps the finest service, sales and finance people I have ever met. They are selling and servicing luxury cars, and provide j Volvo of the Triad has perhaps the finest service, sales and finance people I have ever met. They are selling and servicing luxury cars, and provide just the sort of experience you would like to expect as a matter of course. It is not the least expensive, I'm sure, but in a world where high quality experience is rare at any price, this dealership more than earns the difference. More

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Great folks at Volvo of the Triad Gracious and knowledgeable folks from the moment we stepped on the lot? Scott Roten was helpful and patient in helping us find a new car. Gracious and knowledgeable folks from the moment we stepped on the lot? Scott Roten was helpful and patient in helping us find a new car. More

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Outstanding experience This was the best car buying experience we ever had. Our sales person Ben Humphrey was very knowledgeable about the Volvo we were interested in. He t This was the best car buying experience we ever had. Our sales person Ben Humphrey was very knowledgeable about the Volvo we were interested in. He took his time explaining all the features and there was no pressure from him to buy like other dealers. I highly recommend this dealership. Even if you are not in the Triad area, it will be worth a trip to check them out. More

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No Pressure Experience Volvo of The Triad answered all our questions on the vehicle we were buying. Everyone from sales to finance, and service have been friendly and very h Volvo of The Triad answered all our questions on the vehicle we were buying. Everyone from sales to finance, and service have been friendly and very helpful. Our daughter and son-in-law purchased a Volvo several years ago which they still drive and highly recommended the service department. As a new owner of a Volvo so far we certainly can recommend to our friends Volvo of The Triad. More

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Great Experience overall I initially felt like I was getting the runaround at my local Volvo dealership. After giving them a day or so to agree on things, I called Volvo of t I initially felt like I was getting the runaround at my local Volvo dealership. After giving them a day or so to agree on things, I called Volvo of the Triad. I spoke with Salem Kirby and the initial numbers she gave me were better than the numbers I received from my local dealership (and I never mentioned those numbers to her). We negotiated completely over the phone and agreed on numbers very quickly and without pressure. It was not just the numbers that put me at ease, but the fact that she made the process feel very transparent. There were no games, which is what I was trying to avoid. Once I arrived (I live about 1.5 hours away), I did not have a bad interaction with anyone. William Robertson took me for a test drive and taught me everything I could ever want to know about the vehicle. It was obvious he knew the product extremely well. My experience with James in finance was great. It was very straight forward, no pressure. The electronic system to sign the paperwork was a nice touch as well. Overall, a great experience with a great dealership. I will certainly be going back for my next vehicle. More

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