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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs | Page 117

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,175 Reviews
4.8

1,175 Reviews

Write a Review

1175 Reviews of James Fuhs

January 20, 2024

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Employee Rating

Service was great. James was the best & helped me by providing me information about my Edge I had no idea how to obtain! More

by SPYLADY15
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Service Communication
Recommend Dealer
Yes
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Jan 25, 2024

Folsom Lake Ford responded

Thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Folsom Lake Ford. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

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Employee Rating

The service advisor was friendly and knowledgeable. She coordinated the service with a minor repair so I wouldn’t have to go back. Excellent service!!! More

by edschmidt12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Brigitte

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Jan 25, 2024

Folsom Lake Ford responded

Thank you for the wonderful rating! We greatly appreciate your time with us and feel free to see us again if we can be of any assistance. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 19, 2024

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As always team completed the work quickly and efficiently. We would like to thank the Folsom Lake team. More

by ROBATHOME
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Recommend Dealer
Yes
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Jan 24, 2024

Folsom Lake Ford responded

Thank you so much for your glowing review, Rob! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 19, 2024

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excellent. The tech was thorough and courteous. Checked my batteries and found needing replacement. Very thankful! More

by DEAN.WOLFF
Service Price Transparency
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Recommend Dealer
Yes
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Jan 24, 2024

Folsom Lake Ford responded

Thank you for providing this amazing feedback, Dean! Our team really appreciates your comments and I hope that you will visit us again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 18, 2024

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Employee Rating

Luis the service associate was friendly & very helpful. I came in for a recall issue & he found another recall to be done. I also told him about the slight battery issue I was having & that the auto sta More

by erwinheieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Legarda

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Jan 24, 2024

Folsom Lake Ford responded

Erwin, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luis and our service team. If there is anything more that we can do, please come back and see us again. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 17, 2024

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Employee Rating

They provide great service each time we go in. We come all the way from Wheatland because Folsom lake ford provides such excellent service! More

by TLYNNGARCIA1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2024

Folsom Lake Ford responded

I sincerely appreciate your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 17, 2024

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Service was done as scheduled and in a timely manner so that I was able to wait for the car. More

by CHUCK76
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Recommend Dealer
Yes
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Jan 22, 2024

Folsom Lake Ford responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Folsom Lake Ford, we value our customers and we look forward to seeing you down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 17, 2024

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Employee Rating

The service was great and done sooner than expected. Pickup was easy and all the staff was super friendly. More

by MOESZY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2024

Folsom Lake Ford responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 16, 2024

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Employee Rating

Good job thank you, see you soon again and again, and again and again snd again. More

by KALAYDINELIEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2024

Folsom Lake Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 16, 2024

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Employee Rating

I am grateful they fixed the oil pan leak under warranty. . My loaner was a new car so kind of afraid to drive much. More

by KENSU2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jan 20, 2024

Folsom Lake Ford responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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