James G. | Page 15

I had good experience in the dealership with the oil and air filter change. I was informed of the pricing incurred beforehand. air filter change. I was informed of the pricing incurred beforehand. More

by sachi1325 Verified Customer Verified Customer

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I bought my truck here, and I keep bringing it back for the outstanding service with excellent attention to detail. the outstanding service with excellent attention to detail. More

by seattlephysicaltherapy Verified Customer Verified Customer

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The customer service by the service desk people was non existent. If there would be continued poor service like I experienced I will go to another dealership for my next vehicle purchase. existent. If there would be continued poor service like I experienced I will go to another dealership for my next vehicle purchase. More

by NIC.BOYS206 Verified Customer Verified Customer

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I was charged over $300 for an oil change. An estimate of the price was not disclosed to me at the time of making my appointment, and I discovered this after arriving. The cost of parts was in An estimate of the price was not disclosed to me at the time of making my appointment, and I discovered this after arriving. The cost of parts was inflated between %300 - %1100, while markup is expected, this seems absurd. I am unable to find an oil change at a certified technician in the region for more than $150. I built a good client relationship during the sales process, and now feel betrayed by the absurd product markup, overall cost of service, and the failure to disclose this in advance. The service itself, however, appears to have been performed well. Thank you for that. More

by cmichaelpetrie Verified Customer Verified Customer

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James was great and very helpful throughout the entire process. I appreciated his communication throughout the time they had my car. process. I appreciated his communication throughout the time they had my car. More

by beckyforkan Verified Customer Verified Customer

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Service tech was awesome! Went beyond his job duties, not just with me but with other customers as well. Went beyond his job duties, not just with me but with other customers as well. More

by teri.l.lee.2018 Verified Customer Verified Customer

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Well done, but took a few phone calls and 2 visits! ! Thank you very much ! Thank you very much More

by LEANNEBLY Verified Customer Verified Customer

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Thank you for being clear about the wait time and even finishing 10 minutes before predicted! finishing 10 minutes before predicted! More

by margaretsoukup Verified Customer Verified Customer

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The service is great, once you finally get in touch with someone. The voicemail options do not seem to work well. James is a great service advisor! Love his care and reasonable advice. Great attitude. someone. The voicemail options do not seem to work well. James is a great service advisor! Love his care and reasonable advice. Great attitude. More

by babcock73 Verified Customer Verified Customer

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Excellent service over the years, good communication and works thru issues for repeat customers. Thx works thru issues for repeat customers. Thx More

by wessweet74 Verified Customer Verified Customer

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