James Hankins
James Hankins at Mullinax Ford of Mobile
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James Hankins

Sales Associate

Mullinax Ford of Mobile

7311 Airport Blvd
Mobile, AL 36608

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of James Hankins

January 15, 2024

Dealership Rating
Employee Rating

A no pressure experience and Mr. Hankins presented the produce well. This is my second purchase from Mullinax and because of Mr. Hankins, I will be a return customer. More

by ETERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Cochrane, Robert Koon , James Hankins

Jan 15, 2024

Mullinax Ford of Mobile responded

Thank you for your review. It's wonderful to hear that you had a no-pressure experience and that Mr. Hankins presented everything well. We're honored that your positive experiences, especially with Mr. Hankins, have made you a returning customer. Your loyalty and trust in us are greatly appreciated.

June 17, 2023

Dealership Rating
Employee Rating

Is was a first class dealership all the people were very nice especially James Hankins and the general manager More

by B_GOLDMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

Mullinax Ford of Mobile responded

Thanks for the five stars, B-Goldman. We're happy to hear that your experience with us was first-class and that James and everyone on the team treated you well. Enjoy your new vehicle! Safe travels.

March 09, 2023

Dealership Rating
Employee Rating

This is my 4th vehicle purchased from Mullinax. All have met my expectations.. thank you! More

by WEIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2023

Mullinax Ford of Mobile responded

Thanks for the five stars and for coming back to us for your fourth vehicle! We're pleased to hear that our team has always taken good care of you and met your expectations. Enjoy your new ride. Safe travels, and we look forward to being of service to you when you are ready for vehicle number five.

January 04, 2023

Dealership Rating
Employee Rating

Well this is my 4th vehicle from here,and service is same,Great!James very informative,up front,I like that! and service department always does very good job!thanks again More

by 1951redvictoria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristy Tarver, Chris McGraw , Terrence

Jan 06, 2023

Mullinax Ford of Mobile responded

Thanks so much for the five stars and the wonderful comment about our dealership. We appreciate your coming back to us for your fourth vehicle and are happy to hear that our team always takes great care of you. Enjoy your new ride! Safe travels, and we look forward to being of service to you again.

July 21, 2022

Dealership Rating
Employee Rating

The entire staff is a pleasure to work with. Easy transaction. Hank our salesman is the best and will be our go to guy for our next purchase! Terrance was awesome to work with as well! More

by RONNIE36507
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terrance

Jul 22, 2022

Mullinax Ford of Mobile responded

Thanks for the five stars and the shout-out to Hank and Terrance. We're happy to hear that they made your buying experience easy, awesome and stress-free. Enjoy your new vehicle! Safe travels, and we look forward to being of service again when you are ready for your next purchase.

July 07, 2022

Dealership Rating
Employee Rating

Shout out to James Hankins for always coming through and getting the vehicle I want! I have dealt with him since the dealership was Coastal Ford and will continue to be a loyal customer. I've always had goo More

by CRYSTALROGERS_2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian

Jul 11, 2022

Mullinax Ford of Mobile responded

Hi Crystal. Thanks for the five stars and the wonderful shout-out to James. We're happy to hear that he always takes good care of you and helps you find the vehicles you want.. We'll be sure to pass your kind words along to him and to our service center. Safe travels, and we look forward to being of service to you again.

June 30, 2022

Dealership Rating
Employee Rating

My salesman was absolutely awesome! He made the whole process painless. They had the exact vehicle that I was looking for and got me into my new ranger super fast. More

by Jdriskell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Mullinax Ford of Mobile responded

Thanks so much for the five-star rating and the wonderful comment. We're happy that we could make your buying experience easy and painless. Enjoy your new Ranger! Safe travels.

June 27, 2022

Dealership Rating
Employee Rating

James Hankins was the best car salesman I have dealt with. Straight forward, easy to contact. Returned texts/call timely. Great offer on my trade-in. No pressure. Made the purchase of my truck an easy o More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Mullinax Ford of Mobile responded

Hi Steve. Thanks for the five stars and the wondaful comment about James! We're happy to hear that he was easy to work with and able to make your buying experience a pleasant one. Enjoy your new truck! Safe travels.

April 05, 2022

Dealership Rating
Employee Rating

Transparent. Honest. Helpful. Reliable. Very helpful staff and management. Concerned about the customer. They worked hard to accommodate what I asked for. Most de More

by FFVALLADARES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Stallworth , Shawn Ewbank, Lorenzo Pettitt

Apr 05, 2022

Mullinax Ford of Mobile responded

Thanks for the rive stars and the wonderful recommendation! Everyone here believes in going the extra mile for our customers and we're pleased to hear that this was your experience. Enjoy your new vehicle! Safe travels.

December 05, 2021

Dealership Rating
Employee Rating

Really great expierience at mullinax jim was great would return here agian to make a purchase More

by Jane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Mullinax Ford of Mobile responded

Hi Jane. Thanks for the five-star rating and the great comment about Jim. We're happy that he was able to make your experience a positive one. We'll be sure to pass along your kind words. Enjoy your new vehicle! Safe travels.

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