James Harris | Page 2

Great, quick work, phil explained what will be fixed and for how much before repair. for how much before repair. More

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Always friendly and are letting you know what type of service the will providing. I had a few things done besides an oil change. The wonderful Bailey Elliot kept me posted. Thank you!! service the will providing. I had a few things done besides an oil change. The wonderful Bailey Elliot kept me posted. Thank you!! More

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Philip was very helpful towards me when I had questions about a warranty I purchased. He Set me up with an appointment and got me in and out. about a warranty I purchased. He Set me up with an appointment and got me in and out. More

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PLEASE READ THIS! A good friend has purchased 2 new vehicles from Rick Case Honda, an Accord, and more recently, traded in the Accord for a super silver Civic and was v A good friend has purchased 2 new vehicles from Rick Case Honda, an Accord, and more recently, traded in the Accord for a super silver Civic and was very pleased with his experience. I was in the market for a reliable used vehicle last week and asked my friend whom I should see. James Harris was his immediate response. Now I know why! James Harris could not have been more professional, knowledgeable nor courteous!! Even with my poor credit history, Mr Harris & his team got me approved and into my 2008 super clean & very well maintained Toyota RAV4 in a few short hrs! I would HIGHLY recommend seeing James Harris for any of your vehicle needs. He even gave me a free car wash rewards card! Fantastic job, James! More

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James Harris and Jeff Edge are fantastic. I recommend their services to everyone I know who is looking for a car, or just in need of a car for some reason or another. My Wife Marie had a 2009 ACCORD We t their services to everyone I know who is looking for a car, or just in need of a car for some reason or another. My Wife Marie had a 2009 ACCORD We traded for a 2012 ACCORD. At the same I TRADED My 2003 Pontiac for a 2012 CIVIC. Both BEAUTIFUL CARS. Then just today We traded the 2012 ACCORD for a VERY BEAUTIFUL 2013 ACCORD SPORT MODEL WOW its GREAT; and We traded OUR 2012 CIVIC for a BETTER MODEL 2012 CIVIC with a lot of extra Godies. Also My Aunt MyrtleH brought a Beauty. Its a 2012 ACCORD and She is very HAPPY with Her HONDA. VERY GOOD PLACE FOR ALL YOUR AUTOMOTIVE NEEDS!!! Get To RickCaseHonda AS Soon As POSSIBLE More

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The reason Rick Case Honda in Euclid Ohio, got the rating of five was that we needed a car that had zero down and a good car payment. James and the financial woman Pamela helped and got us a great deal with of five was that we needed a car that had zero down and a good car payment. James and the financial woman Pamela helped and got us a great deal with the bank! If it was not for them my soon- to- be husband and I would not be able to go down to Florida for our wedding and see his mom! Thank you, for all your work! Sincerely, The Cline family! More

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I have been a RICK CASE customer for 35+ years. THIS I have been a RICK CASE customer for 35+ years. THIS WOULD BE BEFORE R.C.HONDA BEGAN SELLING HONDA CIVICS ! Recent interaction began almost 8 year I have been a RICK CASE customer for 35+ years. THIS WOULD BE BEFORE R.C.HONDA BEGAN SELLING HONDA CIVICS ! Recent interaction began almost 8 years ago when we WANTED a Honda Civic Hybrid, 2004, and they obtained 1 for us, as there were none on their Euclid lot. In 2005, I wanted a 2005,Civic Hybrid, again none at their lot, but they traded and DROVE 1 in for me from Erie,PA. This time, 2011, the CHALLENGE was to get me either : 2012 Crosstour, Insight or Civic Hybrid. ALL 3 ARE NOT READILY AVAILABLE, perhaps not even WITHIN THE United States. Again, not only did my sales rep JAMES HARRIS,the 2,ANTHONY Sales Managers, Pam the Financial rep, and others,obtain a GREAT 2012,Civic Hybrid (albeit not my first choice in vehicles nor color scheme), but they did so within 1 week and also gave a GREAT deal for my 2005,Civic Hybrid. More

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After having an unpleasant sales experience at a Honda dealer near our home, we chose to drive into Cleveland and shop near our childhood home. We expressed to the first person we encountered in the sale dealer near our home, we chose to drive into Cleveland and shop near our childhood home. We expressed to the first person we encountered in the sales lot....James Harris..."Was he going to treat us right?" and explained what had happened earlier that day at another dealership...he promised he would. We had been given the name of Anthony Carcioppolo from a Rick Case Hyundai sales manager, Matt Meadows after we drove into his showroom...he assured us that Anthony would "treat us right"...We must admit...we were treated right and purchased the car that we started out that morning to buy. Thanks Rick Case Honda! John & Jo Bender More

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I visited or spoke with three dealerships prior to having a family member recommend contacting the team at Rick Case Honda. I had credit issues to deal with, and the other dealers did not appear to want to a family member recommend contacting the team at Rick Case Honda. I had credit issues to deal with, and the other dealers did not appear to want to work with me badly enough to get me into a new vehicle. On my first visit to Rick Case, the team went to work immediately to see what could be done to get me into my new Fit Sport. The new car purchase was important in order to re-establish my credit. Within 2-3 hours, they were able to get over some hurdles and on my way to my purchase. The interest rate was much higher than expected, however, admittedly I did not bring them much to work with. BUT, before I came to pick up the vehicle, the team called me to say that they had worked with another lender to get me down to a normal rate of interest and had reduced my monthly payment by almost $100.00!!! After having such difficulty at the first dealers and getting nowhere, this was an amazing experience. Anthony Ries, James Harris and Pamela were fantastic to work with and a great asset to this organization!!! I would recommend Rick Case Honda to any friends and family interested in a new car purchase!!! More

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The environment at Rick Case Honda is amazing. All of the employees truly appreciate what they do and as well as helping others. James Harris is a terrific sales person. When dealing with me I could tell tha employees truly appreciate what they do and as well as helping others. James Harris is a terrific sales person. When dealing with me I could tell that it was more than just selling a car, this young man cared about what was right for me. Pamela Price the sales manager that I dealt with walked me through every piece of paper that I had to sign and let me know exactly what I was signing. She answered every question that I had in a very caring way. These employees made me feel like family. I now am pleased to own a 2011 Honda Accord for a very good price. I know that if I ever need anything or have any questions James and Pamela will be right there to assist me. This is not my first experience dealing with these two employees and I have to say that it will not be my last. More

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