James Harris | Page 2

Stopped into Spitzer Honda by recommendation from a friend who had purchased three cars with them. Sara Mauser came highly recommended and she did not disappoint during this visit. I was a little anxio friend who had purchased three cars with them. Sara Mauser came highly recommended and she did not disappoint during this visit. I was a little anxious when I found out that Sara had been promoted but that anxiety soon subsided when she introduced my son and I to James Harris. Sara remained very involved in our deal while allowing James space and most importantly time to make sure that we found the perfect vehicle for our family. James was patient as he explained each feature and it felt as if he genuinely cared about us, not just the sale. While waiting for finance, James gave us a tour of the dealership and introduced us to Mark Helmick, the service manager. Mark cracked a few jokes and really made me feel comfortable with the idea of sending my son in for service on his own. I will be referring Spitzer Honda to all of my family, friends and coworkers. Thank you for the exceptional service! More

Report | Print

Denise Venson it is always a pleasure to see her happy and welcoming face.love her. Never let her go 🙂 and welcoming face.love her. Never let her go 🙂 More

Report | Print

Great, quick work, phil explained what will be fixed and for how much before repair. for how much before repair. More

Report | Print

Always friendly and are letting you know what type of service the will providing. I had a few things done besides an oil change. The wonderful Bailey Elliot kept me posted. Thank you!! service the will providing. I had a few things done besides an oil change. The wonderful Bailey Elliot kept me posted. Thank you!! More

Report | Print

Philip was very helpful towards me when I had questions about a warranty I purchased. He Set me up with an appointment and got me in and out. about a warranty I purchased. He Set me up with an appointment and got me in and out. More

Report | Print

PLEASE READ THIS! A good friend has purchased 2 new vehicles from Rick Case Honda, an Accord, and more recently, traded in the Accord for a super silver Civic and was v A good friend has purchased 2 new vehicles from Rick Case Honda, an Accord, and more recently, traded in the Accord for a super silver Civic and was very pleased with his experience. I was in the market for a reliable used vehicle last week and asked my friend whom I should see. James Harris was his immediate response. Now I know why! James Harris could not have been more professional, knowledgeable nor courteous!! Even with my poor credit history, Mr Harris & his team got me approved and into my 2008 super clean & very well maintained Toyota RAV4 in a few short hrs! I would HIGHLY recommend seeing James Harris for any of your vehicle needs. He even gave me a free car wash rewards card! Fantastic job, James! More

Report | Print

James Harris and Jeff Edge are fantastic. I recommend their services to everyone I know who is looking for a car, or just in need of a car for some reason or another. My Wife Marie had a 2009 ACCORD We t their services to everyone I know who is looking for a car, or just in need of a car for some reason or another. My Wife Marie had a 2009 ACCORD We traded for a 2012 ACCORD. At the same I TRADED My 2003 Pontiac for a 2012 CIVIC. Both BEAUTIFUL CARS. Then just today We traded the 2012 ACCORD for a VERY BEAUTIFUL 2013 ACCORD SPORT MODEL WOW its GREAT; and We traded OUR 2012 CIVIC for a BETTER MODEL 2012 CIVIC with a lot of extra Godies. Also My Aunt MyrtleH brought a Beauty. Its a 2012 ACCORD and She is very HAPPY with Her HONDA. VERY GOOD PLACE FOR ALL YOUR AUTOMOTIVE NEEDS!!! Get To RickCaseHonda AS Soon As POSSIBLE More

Report | Print

The reason Rick Case Honda in Euclid Ohio, got the rating of five was that we needed a car that had zero down and a good car payment. James and the financial woman Pamela helped and got us a great deal with of five was that we needed a car that had zero down and a good car payment. James and the financial woman Pamela helped and got us a great deal with the bank! If it was not for them my soon- to- be husband and I would not be able to go down to Florida for our wedding and see his mom! Thank you, for all your work! Sincerely, The Cline family! More

Report | Print

I have been a RICK CASE customer for 35+ years. THIS I have been a RICK CASE customer for 35+ years. THIS WOULD BE BEFORE R.C.HONDA BEGAN SELLING HONDA CIVICS ! Recent interaction began almost 8 year I have been a RICK CASE customer for 35+ years. THIS WOULD BE BEFORE R.C.HONDA BEGAN SELLING HONDA CIVICS ! Recent interaction began almost 8 years ago when we WANTED a Honda Civic Hybrid, 2004, and they obtained 1 for us, as there were none on their Euclid lot. In 2005, I wanted a 2005,Civic Hybrid, again none at their lot, but they traded and DROVE 1 in for me from Erie,PA. This time, 2011, the CHALLENGE was to get me either : 2012 Crosstour, Insight or Civic Hybrid. ALL 3 ARE NOT READILY AVAILABLE, perhaps not even WITHIN THE United States. Again, not only did my sales rep JAMES HARRIS,the 2,ANTHONY Sales Managers, Pam the Financial rep, and others,obtain a GREAT 2012,Civic Hybrid (albeit not my first choice in vehicles nor color scheme), but they did so within 1 week and also gave a GREAT deal for my 2005,Civic Hybrid. More

Report | Print

After having an unpleasant sales experience at a Honda dealer near our home, we chose to drive into Cleveland and shop near our childhood home. We expressed to the first person we encountered in the sale dealer near our home, we chose to drive into Cleveland and shop near our childhood home. We expressed to the first person we encountered in the sales lot....James Harris..."Was he going to treat us right?" and explained what had happened earlier that day at another dealership...he promised he would. We had been given the name of Anthony Carcioppolo from a Rick Case Hyundai sales manager, Matt Meadows after we drove into his showroom...he assured us that Anthony would "treat us right"...We must admit...we were treated right and purchased the car that we started out that morning to buy. Thanks Rick Case Honda! John & Jo Bender More

Report | Print