James Hensley | Page 2

James was great and got all my paperwork working as quickly and professionally as possible. Dillon was very personable and worked to get everything done as quickly as possible. quickly and professionally as possible. Dillon was very personable and worked to get everything done as quickly as possible. More

by NANCY.HEFLIN Verified Customer Verified Customer

Print

I’m writing this google review as if I’m writing to the GM of Shottenkirk. There is no way I can fully put into words what a great experience I had buying my car from Shottenkirk Toyota Weatherford. GM of Shottenkirk. There is no way I can fully put into words what a great experience I had buying my car from Shottenkirk Toyota Weatherford. Whether these men, James Hensley and Dillon Erck, are master salespeople or truly as professionally genuine as they appeared to be – I don’t know, but they were able to break down my defenses, making me feel very good about the car I purchased. I went into the car buying process upset about the loss of my previous vehicle. I didn’t want to be buying a car or dealing with a car salesman. I don’t like to haggle, and I don’t like to be cheated. I was as defensive as a person could be. I found Shottenkirk through the online Sam’s club program. I spoke with James the first night I began searching for a vehicle online. My plan was to make the entire purchase online but James came at me with the best sales pitch, his tone very sincere. Over the next few days, he slowly began to wear down, pulling me away from an online purchase and into the direction of Shottenkirk. Through the process, I had to have spoken to twenty sales people from all over the DFW area and beyond – up into Oklahoma and down as far as Bass Drop, Texas. What James told me the first night, that I needed to buy the car from him because he would have the lowest price, was absolutely true. Shottenkirk was a drive for me. I went into the dealership guarded. Then I met Dillon Erck. He and James double teamed me in the best possible way. :) Dillon, the Finance Manager, took the time to make sure I understood everything put in front of me. He didn’t rush me or come on too strong. He innately knew when to give me time, which I greatly appreciate. I was armed with good financing before I went into the dealership and Dillion managed to get me a better interest rate. I really like and appreciate him. I get that I’m gushing over car salespeople but they're worth it. Use these men to buy your next car. If you have any questions, email me. I’ll happily talk more about my experience with anyone who wants to hear. More

Print

Very shady tactics, refused to do financing unless I came to the dealership. Did a lot of gaslighting and offered me a way low offer on my trade. Wouldn’t recommend to anyone to the dealership. Did a lot of gaslighting and offered me a way low offer on my trade. Wouldn’t recommend to anyone More

Print