

Dealership Experience
14 yrs, 6 mos
1,222 Reviews
Write a Review1222 Reviews of James Hobbs
July 28, 2025
The staff was very professional. The building was very clean. There was snacks and drinks available. I appreciate the communication with the mechanic. The building was very clean. There was snacks and drinks available. I appreciate the communication with the mechanic. More
Other Employees Tagged: James Hobbs
July 26, 2025
Everyone was extremely knowledgeable and professional. I loved the video showing how my car was assessed. I loved the video showing how my car was assessed. More
Other Employees Tagged: Gerald Seaborn
July 26, 2025
Rating: ★★☆☆☆ I originally brought my car in for a suspension-related noise, which led to nearly $3,000 in repairs. After picking it up, I noticed a different noise—not the one I brought it in for. I suspension-related noise, which led to nearly $3,000 in repairs. After picking it up, I noticed a different noise—not the one I brought it in for. I reported it immediately, and the dealership kept the car for three days, but said they couldn’t hear anything. They sent a walk-around inspection video and returned the car, but the noise persisted. I waited until it became more pronounced and brought it back again. They kept it for another three days, only to again say they didn’t hear it. The roads in Birmingham may be smoother, but here in Selma, with all the potholes, the noise is very noticeable. Even my wife heard it. Bottom line: You’re the dealership—and this is one of your own cars. That’s why I brought it to you and not a shade tree mechanic. With a car I maintain well and a bill over $3,000, I expected you to find the problem. I was hoping you all could fix your own. More
Other Employees Tagged: Cindy Steinberg
July 23, 2025
I was pleased with the service on my car. The person or persons who serviced it did a great job. I could tell the difference in how smoothly the drive was on my way home. The person or persons who serviced it did a great job. I could tell the difference in how smoothly the drive was on my way home. More
Other Employees Tagged: Matt Clarkson, Tracy Case, Todd Stratton, Gerald Seaborn
July 13, 2025
My service experience was completed to my complete satisfaction. Friendly & courteous staff who explained in detail. satisfaction. Friendly & courteous staff who explained in detail. More
Other Employees Tagged: Todd Stratton, Gerald Seaborn
July 12, 2025
Service Department was ready for my appointment! Very polite and professional! Listened to my concerns and agreed to correct the issues! My SUV was returned to me quickly and all issues were resolve Very polite and professional! Listened to my concerns and agreed to correct the issues! My SUV was returned to me quickly and all issues were resolved! There is a reason I have bought my last 10 vehicles from this Dealership! The entire company from sales, service, parts and body shop are top notch! More
Other Employees Tagged: Matt Clarkson, Adam Eaves, Chris Martin
