I initially came to med mazda for air bag factory recall replacement, shifter nob replacement, oil change, car detailing and a tire rotation. I requested a loaner car which was not available upon arrival, detailing was not performed, and the shifternob came damaged. I must have really caught them at a bad day. I left an initial review detailing that and was contacted by Med Mazda to rectify the situation. Med mazda folks replaced the shifternob at no charge and detailed the car for free. I though that was more than fair and I came back later for extensive body work, which was done well and on time. I was kept informed during the entire length of the procedure and was explained all work done. Good people at Med Mazda.