James Hobbs

We am very disappointed in Mazda at this point. I took my vehicle in for a routine maintenance service and inspection and the technician failed to torque the lug nuts on all four tires. We live abo I took my vehicle in for a routine maintenance service and inspection and the technician failed to torque the lug nuts on all four tires. We live about 90 miles or so from the dealership and so after the maintenance service we noticed that the wheel all of a sudden was popping when we made a sharp turn. Called Mazda and was unsuccessful in reaching the service department, left several messages but received no return call from the Mazda. I took my vehicle to a local tire shop and found that the lug nuts on all four tires had not been torqued (tighten). This was a very dangerous safety issue. Well I called Mazda service department back that same day (Monday) to make them aware of the issue and requested service to issue my vehicle had not been damaged and was safe to drive. I requested to speak with the supervisor and was advised that he was on the More

by Qahuntley Verified Customer Verified Customer

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service was fast, staff are very courteous, facilities were clean. the service videos are helpful were clean. the service videos are helpful More

by mtate2404 Verified Customer Verified Customer

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Great customer service. Get you in right at your appointment time. No complaints about the service my car received. Overall great experience. (Nice snacks, too) Get you in right at your appointment time. No complaints about the service my car received. Overall great experience. (Nice snacks, too) More

by hdobbsjr Verified Customer Verified Customer

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Everyone was polite and helpful. I was very impressed with the service and my car was fixed perfectly. I was very impressed with the service and my car was fixed perfectly. More

by kgbost Verified Customer Verified Customer

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They people over at Mazda from buying the car to servicing the car has been wonderful. Easiest experience of any dealership. servicing the car has been wonderful. Easiest experience of any dealership. More

by danielbcarlisle Verified Customer Verified Customer

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Very courteous. Provided great service. Kept me up to date. A complicated repair. Looks good. Very accommodating Provided great service. Kept me up to date. A complicated repair. Looks good. Very accommodating More

by markstaylormd Verified Customer Verified Customer

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Excellent customer service experience confirmed! I plan to buy my next vehicle from MedCenter Mazda. I plan to buy my next vehicle from MedCenter Mazda. More

by jscollett17 Verified Customer Verified Customer

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Professional and quick. No issues. Expected wait time.. bla bal bla bla bla bal bla bla No issues. Expected wait time.. bla bal bla bla bla bal bla bla More

by hillmanpe Verified Customer Verified Customer

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Quick, friendly service for my oil change. Staff was professional, and the waiting area was clean and comfortable. I’ll definitely return for future maintenance. Highly recommend Med Center Ma Staff was professional, and the waiting area was clean and comfortable. I’ll definitely return for future maintenance. Highly recommend Med Center Mazda! More

by Mallikharjuna Kolakani Verified Customer Verified Customer

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Service was quick! I always enjoy my maintenance appointments lol Service was really quick and waiting wasn't too bad in the lobby I always enjoy my maintenance appointments lol Service was really quick and waiting wasn't too bad in the lobby More

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