James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 79

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

June 27, 2022

Dealership Rating
Employee Rating

Excellent service, as always! Appointment scheduling was a breeze and the team was fast and friendly! More

by AMANDA.HARDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Jun 28, 2022

Med Center Mazda responded

Amanda, We appreciate the review and are glad to hear that scheduling an appointment was a pleasant experience. Thanks for taking the time and we look forward to working with you again in the future. Hope you have an amazing day!

June 27, 2022

Dealership Rating
Employee Rating

Easy appointment scheduling, friendly and professional staff. Communication regarding vehicle status via text and email is convenient More

by S Matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Jun 28, 2022

Med Center Mazda responded

Thanks so much for your great review. We appreciate your time. We're glad to hear that you had a pleasant experience with our dealership. We look forward to working with you again in the future. Have a great day!

June 25, 2022

Dealership Rating
Employee Rating

This is the best dealership that I've ever bought a car from. From the sales team to the managers all great people. The service and parts department are all at the top that you will ever deal with.If you a More

by blueyedaizy226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Clarkson, Todd Mayers, Adam Eaves, Chris Martin, Tracy Case , Roger McWhorter, Bim Songer

Jun 27, 2022

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Have a wonderful day!

June 23, 2022

Dealership Rating
Employee Rating

Pleasant and Beautiful 😍❤️ environment pleasure to visit courteous workers. Thanks 👍 for fast service enjoyed visiting More

by Adm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2022

Med Center Mazda responded

Really glad you had a positive experience. Thanks for leaving a review and we look forward to working with you again in the future. Have a wonderful day!

June 22, 2022

Dealership Rating
Employee Rating

Very detail, informed me of what was being checked and done. Professional, nice, good job More

by callkaytoday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Med Center Mazda responded

So glad you had a great experience. We look forward to seeing you again soon!

June 21, 2022

Dealership Rating
Employee Rating

They always show you an inspection video to highlight the good and bad of your car. I ended up buying a new tire after they found a bubble on my tire that could have caused a lot of damage if left unchecked. More

by asvalencia1688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Jun 22, 2022

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new and prevent any future damage from your tire. Please let us know if there is anything else we can do for you. Drive safe!

June 20, 2022

Dealership Rating
Employee Rating

I understand that Mazda is trying to go more upscale. I’d say at Med Center Mazda, they’ve succeeded. I have owned BMW’s and not had a better dealership experience. More

by Jeffrey F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Jun 21, 2022

Med Center Mazda responded

Hi Jeffrey, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. We look forward to serving you again soon!

June 18, 2022

Dealership Rating
Employee Rating

Staff always courteous, respectful and helpful. Plan to keep my Mazda for many years. Would take my car nowhere else for repair . More

by sblackwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2022

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

June 17, 2022

Dealership Rating
Employee Rating

I was really satisfied with the service. I haven't been in awhile but I really love the fact that they sent you a video of your car to your phone. More

by lakishapaulding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Jun 21, 2022

Med Center Mazda responded

Really glad you had a positive experience, Lakisha. Thanks for reviewing. Have a wonderful day!

June 15, 2022

Dealership Rating
Employee Rating

I was told upon arrival for my appointment that they were 2 -3 hours behind. I was confused because I made an appointment and I live 1 hour away.! I told a sales man, Dewayne and he went and investigated and More

by jrpatterson010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dewayne williams

Jun 17, 2022

Med Center Mazda responded

Thank you for your feedback. We are sorry that you were not kept informed about the extended wait times. We apologize for the lack of communication and will work on improving our communication for next time. We are pleased to hear that you still had a nice experience thanks to Dewayne and we hope to see you again in the future. We would love to speak with you directly about this incident so that we can gather additional feedback and improve. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you so much for your time.

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