James Hood
James Hood at Banister Chrysler Dodge Jeep Ram of Hampton

James Hood

Product Specialist - Used Cars

Banister Chrysler Dodge Jeep Ram of Hampton

4116 W Mercury Blvd
Hampton, VA 23666

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4.5
53 Reviews
4.5

53 Reviews

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53 Reviews of James Hood

October 15, 2026

Dealership Rating
Employee Rating

They treated me well I would definitely recommend this dealership to friends and family no complaints More

by Rife.tony30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kindle

October 01, 2026

Dealership Rating
Employee Rating

Great person and very knowledgeable of his job. Make one feel welcome and very helpful. More

by odellshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsay Givens, Darrell Ford

June 05, 2026

Dealership Rating
Employee Rating

The people was very nice everyone do their job make urse happy and I find what I want More

by debrabell109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Ford

May 22, 2026

Dealership Rating
Employee Rating

They were very good, very calm. They helped me and my family very much. I appreciate everything they have done. That was patient courteous. And understanding More

by tishamillogo1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 16, 2026

Dealership Rating
Employee Rating

I also have to give a Shout out to Darrell Ford, Thank you for making this a smooth transition for me. More

by sallyandmimi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Ford

May 07, 2026

Dealership Rating
Employee Rating

Zero, the worst dealership I have ever dealt with, over 4 months and still have not received a title for the vehicle I bought. They installed the wrong size tires, which rub when in tight turns. There are m More

by Simon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

April 24, 2026

Dealership Rating
Employee Rating

Friendly, helpful and patient. Darrel Ford was NOT pushy and was good at his job. More

by westnoel1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darrell Ford

April 14, 2026

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Employee Rating

Just bought 2016 jeep wrangler January 10th and four days later won't even start. Light on dah board by shift gears don't come on. I had to get it towed to yall and now you do t even have a car for me to dri More

by terrym1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Darrell Ford , Service department

March 27, 2026

Dealership Rating
Employee Rating

“Dan the man” Banister has been around this area for years, bringing good deals, a good selection and great service. Thx! More

by jbills1time
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew, April, Robert, Judy

Mar 30, 2026

Banister Chrysler Dodge Jeep Ram of Hampton responded

jbills1time: It's comments like yours that give us such great pleasure and provides us with the opportunity to continue to serve the communities that we do business with. We thank you for your support and Banister Chrysler Dodge Jeep RAM would like to continue to earn your business. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

March 23, 2026

Dealership Rating
Employee Rating

I'm still not happy. Sensors are still going off of my dash. I will never buy from blBanister again More

by Mud Babies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Darrell Ford , Judah

Mar 24, 2026

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello Mud Babies: Our goal at Banister Chrysler Dodge Jeep RAM is to give all of our guests a truly exceptional experience. We regret that you are still having challenges with your sensors. We would welcome another opportunity to get it right for you. We appreciate your business and we make it our business to assist you when you are experiencing issues with your vehicle. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

Mar 24, 2026

Mud Babies responded

Can we make an appointment for next week?

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